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Remote IT Project Engineer

hace 2 semanas

Liberia, Costa Rica XL.net A tiempo completo

**Project Engineer**

Let us introduce you to XL.net. We are the best and fastest growing outsourced IT Service Provider in the Chicago area, with no plans on slowing down. We have a unique approach to our success. We combine leading technical automation and tools, operational processes and effective training with super-talented XLnetters and grade-A leaders. We provide solutions and deliver results to our companies making them loyal customers. We provide services you will be proud to represent for a company you will be proud to represent.

**Why XL.net?**

**What would make us even more successful?**

XL.net is looking for an experienced Project Engineer to join our Project Delivery team. This is a full-time position, Monday through Friday 8 a.m. - 5 p.m CST.

We are already unparalleled in the solutions that we offer to our customers, but we know the other half to our success is acquiring the best employees to deliver those solutions. We are looking for those with the abilities to multitask, problem-solve, proactively answer the “How-to” questions and work collaboratively with the XL.net team. Outstanding listening and communication skills are a must, for it is imperative that our potential clients get the best service we have to offer. Navigating challenging situations in a professional manner, while articulating confident solutions to our customers’ concerns and needs will make you successful in this role.

**Our Vision**: Striving to build a culture that is continuously improving our clients’ productivity
**Our Core Focus**:Enabling and accelerating innovation in SMBs to solve and change the world
**Our Culture**:Customer satisfaction, teamwork, and personal growth

**Our Benefits**
- Excellent benefits including health, vision, and dental
- Life Insurance
- Disability Coverage
- Bonus Opportunities
- Vacation Plan
- Certification Reimbursement

To learn more about why this is a perfect next step in your career watch our core values video and see what makes us exceptional.

**Individual Responsibilities**:

- Executing migration projects involving Azure, Office 365, Identity Management, Active Directory, Intune, AWS, and many other platforms.
- Managing multiple small projects simultaneously with meticulous attention to detail.
- Managing and executing cloud infrastructure projects from inception to completion, ensuring adherence to timelines and budgets.
- Conducting thorough analysis of existing infrastructure and proposing cloud migration strategies for on-premises systems.
- Ensuring proper integration of cloud services with existing infrastructure, including identity management and network connectivity.
- Engaging in direct communication with clients and various departments to gather project requirements and provide project updates.
- Generating comprehensive documentation and procedures to ensure clarity and consistency throughout the project lifecycle.
- Coordinating with vendors, monitoring milestone progress, and ensuring effective vendor management.
- Conducting overall quality control of project work and providing regular status reports to stakeholders.
- Monitoring project performance, analyzing goal completion, and identifying areas for improvement.
- Nurturing positive working relationships with clients, fostering trust and ensuring client satisfaction.
- Assisting with additional tasks as assigned, related to the role and project requirements.

**Technical Qualifications**:

- Completed associate or bachelor’s degree in a computer technology-related program.
- Over 3 years of experience providing support to end users and IT infrastructure.
- Certification in CompTIA, VMware, or Microsoft.
- Solid understanding of infrastructure architecture principles and best practices.
- Proficiency in designing and implementing complex infrastructure projects.
- Strong knowledge of cloud platforms such as Azure and AWS.
- Strong experience in virtualization technologies (e.g., VMware, Hyper-V).
- Proficient in network design and troubleshooting, including TCP/IP, VLANs, routing, and firewall configuration.
- Expertise in server administration and configuration, including Windows Server and Linux/Unix systems.
- Understanding of storage technologies and architectures, such as SAN, NAS, and RAID.
- Experience with database technologies, such as SQL Server, MySQL, or Oracle.
- Strong understanding of security best practices and experience implementing security controls in infrastructure projects.
- Ability to troubleshoot complex infrastructure issues and provide effective solutions.
- Experience in vendor management.

**Skills**:

- Exceptional attention to detail while thriving in a fast-paced environment.
- Excellent verbal, written, telephone, and customer service skills.
- Strong desire to continuously learn new technologies and enhance skill set.
- Proficiency in managing multiple work items simultaneously with a sense of urgency.
- Ability to work in a team environment.
- Must have stron