Credit and Collections Analyst Ii

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

Position Purpose: Analyze & maintain credit approvals and communicate credit decisions to corporate customers. Provide systems support to the Credit and Collections function. Provide mentoring, process guidance and technical expertise to other analysts as needed.

**Responsibilities**:

- Administer Corporate Credit Policy.
- Approve corporate billings in accordance with Corporate Credit Policy.
- Maintain policies and procedures concerning credit approval on corporate accounts.
- Recommend policy and/or system enhancements that improve payment turnaround and maintain customer goodwill.
- Approve terms of payment for corporate sales orders.
- Analyze corporate requests and usage of credit information services.
- Analyze and release blocked accounts that comply with the Corporate Credit Policy.
- Maintain B4B customer accounts in SAP.
- Evaluate credit report volumes and make recommendations for credit reporting services.
- Provide user training on the interpretation of credit reports.
- Make recommendations to improve existing procedures/processes based on best practices, standardization, models, new concepts, and ideas.
- Acquire and share business knowledge with the team.
- Assist with other projects as needed.

Performance Expectations:

- Demonstrate advanced communication skills and provide exceptional customer service to business partners and customers. Be able to identify priorities of requests; respond in a prompt and accurate manner to requests or questions from customers.
- Communicate issues/concerns to leaders in a timely matter.
- Ability to mine, analyze and present data to drive informed decision making.
- Constantly question the status quo and provide suggestions to improve existing processes.
- Actively provide guidance and support to other analysts.
- Demonstrate the required level of proficiency for the key competencies for the position.
- Demonstrate Integrity and Commitment values to achieve results.

Skills and Qualifications:

- Advanced student (or graduated) in Accounting, Finance, Business Administration, Industrial Engineering, or related field.
- SQL & Visual Basic skills
- Microsoft Office (primarily Excel) - Intermediate to Advanced.
- Attention to Detail - Advanced
- Results Oriented - Advanced
- Innovation and Continuous Improvement mindset - Advanced
- Customer Focus - Advanced
- Learning agility - Advanced
- Self-development and learning desire - Advanced
- Team Player - Advanced
- Technical Skills - Advanced
- Analytical skills - Advanced
- Communication Skills (Written & Oral)
- Advanced
- Problem Solving - Advanced
- Decision making - Intermediate
- Business Knowledge - Intermediate
- Emotional Intelligence - Intermediate
- Mentoring - Intermediate

English level:
Advanced written and oral English skills

Education level:
Advanced student (or graduated) in Accounting, Finance, Business Administration, Industrial Engineering, or related field.

Minimum years of experience:
Previous experience is not required, but it is a plus.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit

to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.