Automation Coe Specialist

hace 6 días


San José, Costa Rica MSD A tiempo completo

**Job Description**:
As a **Specialist in Automation **with the Global Business Services Digital Automation COE Team, you will interact with stakeholders globally to;
- Understand and develop opportunities for automation projects
- Establish automation project scope and requirements
- Develop a deep knowledge of core systems to locate appropriate automation project data
- Extract, transform and load data for use in automation models
- Demonstrate automation models and data driven recommendations to end users

You will be expected to understand the alignment between business strategy and information requirements and undertake the following activities;
- Work closely with our global process owners (GPO), our Business Services Centres (BSC), and the Information Technology Team (IT) to implement RPA (Robotics Process Automation) solutions and guide them through the automation journey
- This role will independently fulfil client facing functional and technical roles leveraging development skills and work to translate complex technical solutions into specific business outcomes.
- Lead Data discovery, data preparation, data mining, model development & analysis, options assessment and recommendations
- Manage Automation Projects through the full RPA development lifecycle and ensure adhere to development and documentation requirements

The combined understanding of business strategy and information requirements are utilised to improve customer service, reduce cost, reduce risk, improve cash flow, improve compliance, data driven process improvements and enhanced service levels for MSD.

**Primary Activities**
- Design and deliver solutions utilizing RPA and non-RPA tools and maintain responsibility for project delivery
- Consult with partners to provide functional and technical expertise in areas including solution design, development, testing and risk identification/mitigation
- Contribute to the development of governance, methodologies and procedures to continually improve a rapid and repeatable delivery channel for the GBS RPA COE implementation
- Leveraging industry best practices and experience, identify automation opportunities and recommend automation solutions
- Develop Detail As-Is Process Description - PDD (Process Description Document) and review the Detailed To Be Automated Process Description - PQD (Process Qualification Document)
- Take business requirements, current and future state process designs and translate them into process flows and Visual Business Objects
- Create and document procedures and scenarios
- Manage Agile activities to deliver each automation for a specific GPO domain including design, development, testing, and deployment of automation solutions
- Work within project planning constraints, communicate and manage identified project risks and issues, provide inputs to the change control process, and document best practices
- Find data to support automation projects and prepare data to support the development of automation opportunities
- Use tools such as UiPath Studio, Studio X, Microsoft Power Automate, Celonis Make (_formerly Integromat_) to design and develop automations _(Training will be provided on tools being used)_
- Provide Advisory Services for non-published automations and Subject Matter Expertise for automations within GBS
- Support realization of value and sustaining automation activities, which seek to embed automation tools within business processes.

**Qualifications**:

- Bachelors or higher in Mathematics, Statistics, Economics, Business Information Systems, Engineering, Computer Science/MIS, Finance/Accounting, Engineering or Science
- At least **1-3 years** of relevant work experience with demonstrated expertise in using information to analyze business performance, identify opportunities and solve problems
- At least **1 years** of RPA Design and Development experience in any market leading RPA Technology
- At least **1 years** of process design and process improvement experience
- High motivation, strong organizational skills, ability to work independently in a dynamic environment
- Teamwork and collaborative focus, customer service oriented
- Excellent oral/written communication and presentation skills

**Skills & Experience**:

- ** An analytical problem solver**: Strong analytical and problem-solving skills, and ability to work with incomplete or imperfect data
- ** Persistent and driven**: Demonstrated characteristics of a forward thinker and self motivator that thrives on new challenges and adapts to learning new knowledge and technologies
- ** Passionate**: passion for quantifying human-driven systems and exploring those systems using automation techniques
- ** Knowledge and experience** with SAP modules such as Finance, HR, Sales and Distribution, plus knowledge of information management practices, standards and principles, and 6 Sigma is highly desirable.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
N


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