DevOps Cloud Support Engineer

**What is the role?**

**What is dotCMS?**

**Who are we, really?**

At “the dot”, you’ll find a diverse team of authentic individuals who share the goal of building the most agile, scalable and secure content management system, delighting customers and having a lot of fun doing it. We’re a curious, innovative and collaborative group that works from anywhere, having been 100% remote long before a pandemic required it. Working remotely is in our DNA, whether it’s to enjoy the beautiful views of new countries or just more “you” time outside of work. And since we don’t gather around the water cooler in an office, we like to gather around the cool waters of Costa Rica a few times a year for our regular off-sites where we blow off some steam and re-energize as a group.

**What you’ll bring to the team**:

- Managing and improving automation framework and tooling for provisioning, monitoring, and administering dotCMS cloud installations in AWS.
- Improve and further automate continuous integration and delivery of dotCMS products.
- Work with research and development teams to properly develop our containerized and orchestrated deployments.
- Assist support staff with incoming cloud requests.

**Why we get excited about you**:

- Experience with public cloud providers (GCP and AWS preferred).
- 3+ years experience with scripting languages, such as Python, Pearl, or Shell.
- 3+ years of experience with continuous integration, delivery, and deployment
- 3+ years with containerization technologies (Docker preferred).
- 3+ years with container orchestration technologies (kops, EKS, AKS, GKE, OpenShift, or similar).
- 3+ years experience with source control and DevOps tools, such as GitHub, GitLab, or BitBucket.
- 3+ years experience with configuration management and DevOps tools, such as Ansible, Packer, Chef, Puppet, Zookeeper, Jenkins, or Bamboo
- 3+ years experience scripting cloud APIs (AWS preferred).
- 2+ years experience with Highly available environments.
- Proven and demonstrable analytical, problem-solving, and communication skills.
- Ability to speak and write English fluently.
- Able to work in a team-oriented, collaborative environment.
- Must be willing and able to travel occasionally.

**Additional desirable characteristics**:

- Managed Kubernetes offerings from public cloud providers (EKS preferred).
- Database experience (PostgreSQL preferred).
- Java Application Server Management
- Elasticsearch cluster management.
- Enterprise infrastructure management experience.

**Why should you join?**

If you have great experience, but are tired of being a cog in a giant corporate wheel, this job is for you. It’s a chance to create a new product marketing function at an established, growing company with a mature product in use by major global organizations. Everything you do, every day, will make a huge impact on our company. Your work will be seen, felt and recognized and your past experience valued.

**Your Compensation.** We offer competitive compensation that allows you to make a great living for yourself and your loved ones. Full time employees are also eligible to share in the success of our company through our equity package.

**Your Team.** We are a humble, competitive, and small vendor making waves in our industry, and you will be part of a team that has your back. You never walk alone We are a diverse and distributed team, and we offer annual company paid training and development to our employees.

**Your Voice.** Your voice matters to all of us, and we appreciate your opinion as we scale our company to the next level in an open and transparent environment. We will periodically update the entire team on business performance and strategic initiatives and offer the stage for an entrepreneurial-minded professional to produce key initiatives that help to move the needle.

**Your Benefits. **We offer a comprehensive medical/dental/vision plan with 100% monthly premium coverage for employees. Additionally, we also offer 16 weeks of paid parental leave, STD and LTD.

**Your Office.** We are a 100% remote work company. We value you as an individual, team member, and professional. We can only expect you to deliver high-performance with the right amount of You-time, therefore you will be a full-time contract employee who can enjoy an unlimited PTO policy and a generous amount of paid company holidays.

dotCMS is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.