Customer Service Specialist Ii
hace 1 semana
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
**What your background should look like**:
**Competencies**:
Values: Integrity, Accountability,Teamwork, Innovation
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Junior Customer Service Specialist
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Trilingual Customer Service Specialist with English
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Customer Service Specialist
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Customer Service Specialist
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Junior Customer Service Specialist
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San Rafael, Costa Rica Swarovski A tiempo completoJob Responsibilities: - Resolve standard queries and complaints by understanding the customer’s needs, identifying the cause, selecting, and explaining the best solution, escalating, correcting or adjusting as required and following up to ensure full resolution. - Advise customers on product information including size, color, stock availability and care,...
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