Business Sys. Analysis Senior Associate
hace 1 semana
We are currently seeking a Business Support to join our team in Heredia, Costa Rica
- ** Rol Duties**:
Control y Riesgo del \u00e1rea de TI
- Responsable por la coordinaci\u00f3n del Manager Control Assessment (MCA) para el \u00e1rea de TI y su alineaci\u00f3n con los equipos locales y regionales
- Identificar los controles clave en los procesos de TI.
- Ejecutar los controles relacionados al \u00e1rea de TI, as\u00ed como dar seguimiento a los resultados de los mismos.
- Identificar los riesgos emergentes para el \u00e1rea de TI.
- Dar soporte al \u00e1rea de TI en los procesos "Annual Risk Assessment" y "Quartly Risk Assessment", en coordinaci\u00f3n con los equipos regionales y locales.
- Cumplimiento Regulatorio Normativa SUGEF 14-17
- Brindar soporte en la preparaci\u00f3n y coordinaci\u00f3n de los Comit\u00e9s Regulatorios de Tecnolog\u00eda de TI ordinarios y extraordinarios (elaboraci\u00f3n de las presentaciones, elaboraci\u00f3n de calendario de sesiones ordinarias, documentaci\u00f3n de las minutas resultado de las sesiones).
- Brindar apoyo a los equipos regional de control y riesgo en las revisiones internas y proactivas de TI, especialmente en la obtenci\u00f3n de evidencia local.
- Orientaci\u00f3n de servicio al cliente
**Qualifications/Skills**:
- 1 a\u00f1o de experiência en IT Operations
- Capacidad para administrar tareas asignadas, expectativas y mantener relaciones clave en regiones globales y m\u00faltiples pa\u00edses.
- Dominio de MS Office (de preferencia conocimientos avanzados de MS Excel)
- Fuerte orientaci\u00f3n al equipo, habilidades interpersonales, flexibilidad y trabajo en equipo interdisciplinarios.
- Excelentes habilidades de comunicaci\u00f3n y seguimiento con atenci\u00f3n al detalle.
- Capacidad para trabajar bajo objetivos
- Proactividad y capacidad para trabajar bajo presi\u00f3n
- Facilidad para entender e interpretar procesos de TI, administrativos y de negocio.
- Capacidad de autoaprendizaje
- Capacidad para estructurar entregables y delegar responsabilidades.
- Act\u00faa como due\u00f1o y responsable de sus procesos.
- ** Education**:
- Estudiante o Bachiller en Informaci\u00f3n de las tecnologias.
- La posici\u00f3n es 100% en espa\u00f1ol / Nível de Ingl\u00e9s b\u00e1sico
- Capacidad para administrar tareas asignadas, expectativas y mantener relaciones clave en regiones globales y m\u00faltiples pa\u00edses.
- Dominio de MS Office (de preferencia conocimientos avanzados de MS Excel)
- Fuerte orientaci\u00f3n al equipo, habilidades interpersonales, flexibilidad y trabajo en equipo.
- Excelentes habilidades de comunicaci\u00f3n y seguimiento con atenci\u00f3n al detalle.
- Continuidad del Negocio
- Coordinar lo correspondiente a TI con los representantes de CoB de las \u00e1reas (BRC) el cumplimiento de los programas y los procesos anuales de Continuidad de Negocios seg\u00fan el plan y cronograma de actividades que la oficina regional determina durante el a\u00f1o: BIA (An\u00e1lisis de impacto de los procesos), BRP (Definici\u00f3n y documentaci\u00f3n de procesos de contingencia), CMP (Manejo de crisis), Testing locales y regionales, etc.
- Procedimiento de validaci\u00f3n de procesos y aplicaciones utilizadas por el negocio para el Perfil Tecnol\u00f3gico.
- Coordinar y ejecutar el ejercicio anual de definici\u00f3n/identificaci\u00f3n de procesos y aplicaciones utilizadas por el negocio. Esto implica el contacto con las \u00e1reas para validar los procesos e identificar las aplicaciones utilizadas, ejecutar los criterios de selecci\u00f3n, as\u00ed como la documentaci\u00f3n de los resultados, preparar los attestations para las aprobaciones finales de las \u00e1reas de negocio, y llevar a cabo el cierre del ejercicio.- Llevar a cabo la actualizaci\u00f3n de documentaci\u00f3n procedimental local de TI seg\u00fan corresponda.
Cumplimiento con la pol\u00edtica de Record Management.
- Actualizar de forma anual el inventario de registros relacionadas a TI.
- Coordinar con el \u00e1rea local (OTRC) la baja, alta y/o destrucci\u00f3n de registros del inventario de TI.
- Mantener actualizado el SharePoint de Record Management, as\u00ed como otras ubicaciones donde se almacenen documentos/registros que se encuentren en retenci\u00f3n.
**About NTT DATA Services**
**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team
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