Ptp Team Lead

hace 2 semanas

San José, Costa Rica Bacardi A tiempo completo

**Your Opportunity**

Reporting to the Procurement to Payment Supervisor, the PTP Team lead will support the front desk organization leading the relationship with internal and external customers, managing metrics, and given support to projects to improve the processes that we have in PTP.

The team lead will work cross-functionally across all Bacardi departments to route and close all escalated issues.

**About You**

We are looking for a leader capable to support different internal and external customers as well as drive efficient solutions to multiple teams.

**Responsibilities**:
**With our Consumer at the heart, your key focus will be to**:

- Perform monthly market reviews to share results and discuss the PTP KPIS to define and implement action plans for improvement and compliance with Bacardi Polices.
- Identify and support continuous improvement opportunities within the Accounts Payable flow.
- Have regular Let’s talk conversation with the team and support them with their career plans.
- Lead calls and communication with internal and external users.
- Provide functional expertise to the PTP organization.
- Coordinate the daily tasks of the team to achieve our KPIS and ensure that the customer service is provided with excellence and professionalism

Skills and Experience

**The Skills & Experience needed to create your legacy**
- Experience in Accounts Payable with high knowledge in SAP, SRM and Taulia.
- Customer Service oriented
- Advanced knowledge of MS office.
- Demonstrate a strong (and collaborative) leadership style that empowers the teamwork to achieve desired outcomes
- Strong analytical and problem-solving skills.
- Proficiency in English
- Solutions finder to tough problems
- Self-aware/personal improver
- Flexible style and situationally responsive

**Personal Qualities**
- Excellent communications skills to interact with different areas and customers
- Ability to handle multiple and changing priorities.
- Process improvement mentality
- Eager and willing to add to their knowledge base and skills

Our culture

We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.

When you join Bacardi, you become part of our family and gain more than just a job.
- Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list._

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