Credit & Collection Specialist

hace 1 semana

San Francisco, Costa Rica Cloud Software Group A tiempo completo

About Cloud Software Group

Cloud Software Group combinesthe capabilities of both Citrix and TIBCO, creating one of the

worlds largest cloud software providers, serving more than 100 million users around the globe.

When you join Cloud Software Group, you are making a difference for real people, each of whom

count on our suite of cloud solutions to get work done from anywhere. Members of our team will

tell you that wevalue diverse lived experiences, varied perspectives, and having the courage to take

risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink

of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise

and experience to do it. Now is the perfect time to move your skills to the cloud

About This Team

The Americas region covers a large majority of the accounts for the Citrix worldwide portfolio. We work in a very collaborative manner with other teams within Order to Cash function to get positive results. We are focused on continuous improvement and automation in order to simplify our work.

**Job Description**:
**Responsibilities**:

- Monitor and analyze accounts receivable aging reports to identify delinquent accounts.
- Investigate and resolve any billing discrepancies or disputes raised by customers.
- Maintain accurate records of all collection activities and communication with customers.
- Liaise with the cross functional teams within or outside the department on escalations and issues.
- Recommends write-off requests and escalates issues
- Works closely with credit team on credit and order on hold issues and makes suggestions on customer account status.
- Obtain foreign tax withholding certificates when necessary

Required Qualifications
- College degree or equivalent experience in accounting or finance
- Minimum of 2 years or more experience in a fast-paced collection environment
- Ability to adhere to a disciplined work schedule, follow directions from supervisor and understand and follow work rules and procedures.
- Process oriented with sound judgment, attention to detail, accuracy, and follow through.
- SAP experience strongly preferred.
- Salesforce experience preferred.
- Strong Excel skills, working with pivot tables

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.

  • Credit & Collections Specialist

    hace 1 semana

    San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    COMPANY OVERVIEWSysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point...

  • Analyst II, Credit/Collection

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

    Recruiter: Melissa Barquero SandiDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your...

  • Collection Agent

    hace 4 días

    San José, Costa Rica Monifai A tiempo completo

    Overview: **Empowering people with fast and effective lending solutions.** Monifai is a modern fintech solution that offers a simplified, 100% digital way to access money without experiencing slow, manual processes. Come join our global team and grow your career now. **Responsibilities**: - Manage all customer communications and services relating to...

  • Collection Agent

    hace 2 días

    San Pedro, Costa Rica Monifai A tiempo completo

    Overview: **Empowering people with fast and effective lending solutions.** Monifai is an emerging market leader, providing secure digital financial solutions to help people grow and thrive. As the first cash-free certified fintech in Costa Rica, we are expanding our access to capital to new markets in Costa Rica and across Latam. **Responsibilities**: -...

  • Senior CRT Specialist

    hace 2 semanas

    San José, San José, Costa Rica Midland Credit Management A tiempo completo

    The Senior CRT Specialist is responsible for investigating consumer complaints and providing company responses to regulatory complaints and other escalated matters. This role analyzes facts and prepares documents that meet internal and external deadlines and company quality standards. The Senior CRT Specialist must have an ability to understand complex...

  • Cash Collection Representative II

    hace 2 semanas

    CRI - San Jose - Multiple OpCo, Costa Rica Envista Dentistry A tiempo completo

    Job Description:Perform daily collection activities and monitor overdue payments from customers.Engage in daily collection activities through telephone calls, emails, reminders, and statements.Approach customers daily to build and nurture positive relationships.Maintain accurate and up-to-date customer details and account records.Review and approve...

  • Collection Analyst Ii- O2c

    hace 5 días

    San José, Costa Rica TE Connectivity A tiempo completo

    TE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...

  • Cash Collection Representative II

    hace 2 semanas

    San José, San José, Costa Rica Envista Holdings Corporation A tiempo completo

    Job DescriptionPerform daily collection activities and monitor overdue payments from customers.Engage in daily collection activities through telephone calls, emails, reminders, and statements.Approach customers daily to build and nurture positive relationships.Maintain accurate and up-to-date customer details and account records.Review and approve customer's...

  • Ar Specialist

    hace 2 días

    San José, Costa Rica MicroPort Orthopedics S.A. A tiempo completo

    **Overall Purpose** The AR Specialist will be responsible for metrics to reduce past-due balances. This will be achieved by reviewing customer accounts and contacting them for payment. Most customers will be in the US, so strong verbal and written English skills will be required. Cash payments will need to be applied to the appropriate account and invoices...

  • HTR French specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Genpact A tiempo completo

    Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...