Risk Manager, Abuse Prevention
hace 6 días
Minimum 2 years of experience working in relevant industries such as law, customer service, investigations, project management, etc.
- Bachelor's degree.
- Exceptional written and verbal communication skills
- Able to write, clearly and succinctly including COE and investigation reports for senior leadership and executive audiences - Exceptional bias for action - willing to move quickly and decisively to resolve an incident.
- Strong critical thinker with the vision to work both tactically and strategically.
- Proven analytical thinking with a natural tendency to use data in decision-making and prioritization. - Excellent cross group collaboration skills.
- Experience working in risk, fraud or compliance organizations.
- High level of integrity and discretion to handle confidential information.
- Strong enthusiasm to provide superb customer service to the leadership team and other key stakeholders
- Proven ability to bring clarity to ambiguous situation
- Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases
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Risk Manager, Seller Fraud and Abuse Prevention
hace 1 semana
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoBachelor's degree and/or 2-5 years of experience in investigations, risk management, incident or crisis management, program management, or escalation handling. - Experience creating and editing content for internal and external audiences. - Demonstrated experience and collaboration with a variety of stakeholders in other departments. (finance, operations,...
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Risk Manager Ii, Brand Escalation and Engagement
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San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Bachelor's degree or equivalent - Experience handling confidential information At Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Selling Partner Abuse team works...
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Manager, Risk Management
hace 10 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoMinimum 5 years of experience working in relevant industries such as law, customer service, investigations, risk, compliance, project management, etc. - Bachelor's degree or equivalent experience. - Exceptional written and verbal communication skills - able to write, clearly and succinctly including correction of error (COE) and investigation reports for...
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Senior Risk Manager, Proactive Brand Protection
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoBachelor's Degree - Experience in program or operations or risk management with excellent relationship building and customer service skills - Experience presenting complex information in a concise manner in written - Track record of using data analysis to support business decisions - Business proficiency in two of the following languages: English, Spanish,...
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Senior Investigation Manager, Perfect Order
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoShopping Experience Protection Operations related experience (SEPO). - 5+ years’ experience in operations management in fraud prevention and/or risk management. - 5+ years of people management experience. - Willing to work on a hybrid modality (3 days on site and 2 days from home). - Experience interpreting data to make business recommendations. Shopping...
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Program Manager, na Customer Trust, Fraud, and
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ years of managing...
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Manager, Brp Escalations, Buyer Risk Prevention
hace 1 semana
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree, preferably in an analytical or technical field. - Demonstrated problem solving, analytical and team management skills. - Proven ability to work independently and deal with a high level of ambiguity. - Proven advanced working knowledge of MS Excel and Word. - Proven presentation skills regarding complex and sensitive customer issues and...
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Global Risk Management
hace 2 semanas
San José, Costa Rica Uniform Advantage Brands A tiempo completo**ABOUT UA/UNIFORM ADVANTAGE BRANDS** As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working...
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Sr. Risk Mining Manager, Account Integrity
hace 2 semanas
San José, San José, Costa Rica Amazon A tiempo completoDESCRIPTIONAmazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a senior leader for the Risk Mining team based out of Costa Rica. The AIT team owns designing and building high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with...
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Sr. Risk Mining Manager, Account Integrity
hace 2 semanas
San José, San José, Costa Rica Amazon A tiempo completoAmazon's Account Integrity team (AIT) within the Selling Partner Support organization is looking for a senior leader for the Risk Mining team based out of Costa Rica. The AIT team owns designing and building high performance software systems using machine learning that identify and prevent fraudulent activity and maintain high trust levels with our...