Security Incident Response Analyst Tier 1

hace 7 días


San José, Costa Rica DXC Technology A tiempo completo

**Job specifics/responsibilities**:

- Receive input from various event sources, investigate it for unusual and potentially malicious behavior that may indicate security incidents, and escalate any suspicious activity or anomalies to the Tier 2 SIRCC Analyst team;
- During security incidents, liaise with the Tier 2 SIRCC Analyst and Tier 3 Incident Coordinator teams to identify actions that can be completed by the Tier 1 team in relation to the incidents;
- Analyse and perform risk assessments on the potential impact to the business threat and vulnerability information in the public domain. Document the risk assessment, and escalate to the Tier 2 SIRCC Analyst team for peer review and publishing;
- Document the results of security investigations and incidents in the appropriate ticketing systems;
- Ensure that incident and event investigation data is correctly recorded for inclusion in regular reports;
- Receive escalations from various security SOC teams within the business, and investigate, follow-up on, and escalate to Tier 2 and Tier 3 SIRCC teams as appropriate;
- Using an established process, acquire malware samples for analysis by Tier 2 and Tier 3 SIRCC teams;
- Take ownership of documenting incidents, as part of the team contribution to the compilation of incident reports for final peer and management review, prior to release to the business;
- Contributing to existing process and procedure documentation, and assist in creating new process and procedure documentation in response to dynamically changing threats, information security landscapes, and business requirements;
- When required, mentor other Tier 1 SIRCC Operations team members.

**Technical skills**:

- Experience with multiple types of enterprise-level anti-malware packages currently available;
- Experience with Operating System security, administration, and logging in an enterprise environment;
- Previous experience writing technical documentation and/or process documentation.
- Strong verbal and written English skills and the ability to communicate clearly on telephone calls, and via instant messaging;
- bility to use MS Excel for data analysis (e.g. creating pivot tables, and graphs, using formulas to sort and filter data) and the ability to put together presentations in MS PowerPoint.



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