Technical Solutions Cons I
hace 5 días
**_Responsibilities: - ** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. - Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS). - Proactively assist customers to avoid or reduce problem occurrence. - Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc. - Engages team members for support as required to ensure internal or external business and end user SLA demands are met. - Begin to partner with and assist the Sales Pursuit team. **_Education and Experience Required: - ** - High School: completion of post - primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, "A" levels (U.K), Baccalaureate (France), etc.). - 0-1 year experience in relevant technologies and customer environments. - Relevant industry qualification where applicable. **_Knowledge and Skills: - ** - Excellent verbal and written communication skills in language to be supported. - Experience in troubleshooting in a technical environment. - Excellent analytical and problem solving skills. - Software and hardware knowledge of computing, storage and peripheral devices. - Advanced proficiency with case management databases and tools. - Superior customer service skills. - Phone and remote support experience. E-support experience.
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Vendor Solutions Representative I
hace 3 días
Orotina, Costa Rica TD SYNNEX A tiempo completo**Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: Will perform customer...
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Orotina, Costa Rica Solventum A tiempo completo**Job Description**: Customer Support Specialist I-Solventum 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material...
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Security & Compliance Technical Specialist
hace 1 semana
Orotina, Costa Rica Microsoft A tiempo completoThe Technology Solutions team consists of highly capable pre-sales individuals that drive Microsoft wins on the latest cloud and modern development technologies. Digital Technical Specialist’s main goal is to win the technical decision of customers to purchase, implement and use our online services and solutions. You will work in a team, enabling the...
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Sme for Technical Area
hace 1 semana
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role. You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement. In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with...
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Sme for Technical Area
hace 1 semana
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role. You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement. In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with...
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Global Technical Learning Expert
hace 3 días
Orotina, Costa Rica YNV Group A tiempo completoOverview: We are searching for a Global Technical Learning Expert to help us strategize, manage, design, implement and evaluate learnings at program level. They will drive a culture of service mindset, employee performance, and engagement across locations. This role collaborates with the L&D Manager’s and Technical Trainers in other regions to support...
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Industrial Maintenance Mechanic 4
hace 3 días
Orotina, Costa Rica Amentum A tiempo completoR0112035 On Site Belen, Costa Rica Full time Amentum is seeking an advanced level industrial Instrumentation & Control Technician to join our Team. This Technician will work at our client installations and will monitor and maintain Instrumentation & Control systems to ensure zero failures by providing an advanced level of expertise in maintaining,...
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Solutions Engineer
hace 5 días
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
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Technical Support Engineer
hace 1 día
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
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Instrumentation & Control Supervisor
hace 1 día
Orotina, Costa Rica Amentum A tiempo completoAmentum is seeking an advanced level industrial **Instrumentation & Control Supervisor** to join our Team. This Technician will work at our client installations and will monitor and maintain Instrumentation & Control systems to ensure zero failures by providing an advanced level of expertise in maintaining, troubleshooting, and servicing all aspects of the...
