Team Manager

hace 2 semanas


Heredia, Costa Rica Digital Risk, LLC. A tiempo completo

Company Description
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers.

**Job Description**:
The Operations Manager is a key part of our management team and is responsible for the effective and successful management of labor including field services. This position is responsible for overall productivity, quality control, and safety measures as established and set for the Operations Department. Serve as a company representative with both internal and external customers. Carry out supervisory responsibilities in accordance with company policies and applicable laws.

**Qualifications**:
Qualifications:

- 3-4 years of experience in similar roles.
- Bachelor degree in Business Administration or similar.
- Experience recruiting, selecting, coaching and counseling employees.
- Experience working with clients and building new operations for them.
- C1 or above English.
- Proficiency with MS office suite.
- Experience working with teams of more than 30 people.

Good to have:

- Experience working side by side with operations teams and country leaders.
- Excellent analytical and problem solving skills.
- Excellent verbal, written and interpersonal communication skills.

Additional Information
All your information will be kept confidential according to EEO guidelines.



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