Service Transition Specialist

**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. **Ready to join us?** **About this opportunity** Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a **Service Transition Specialist**. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. The ** Service Transition Specialist** should perform business process analysis and transformation aligned to strategy, customer, and business requirements. Coordinate cross-functional teams through meetings and progress measurement activity, which bring distinct, specific projects to completion both on time and within budget. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create millions of smiles. **In this role, you will** - Plan and define project scope and deliverables. - Arrange for projects documentation and ensure the recommendation and specifications are met. - Establish and maintain relationships with stakeholders. - Monitor and report on project progress. - Model, analyze and transform business processes. - Define operational KPIs for business processes. - Assess processes, collect measurements, and interpret data. - Design, run, test and upgrade processes. **In this role, you’ll need ** **Typically**: - Bachelor’s degree in industrial engineering or related field with hands on experience on process improvement - 4-6 years of direct experience in Process Improvement and Project Management - Proficiency in English. - Problem solving skills, thoroughness, attentive to detail and decision-making skills. - To be a team player, strong communication skills, both written and verbal. - To participate, develop, test, and implement projects with a medium-low level of complexity that require medium to low-supervision. - Interpersonal skills and the ability to work cross-functionally. - SCRUM. - ITIL. - BPM (Business Process Management) **Sound like a good fit?** Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. **About Align** Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our **Applicant Privacy Policies** ***for additional information. **Global Diversity Statement**: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. **Equal Opportunity Statement** LI-DR1