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Network Analyst Ii
hace 2 semanas
**the gig**
You configure, turn-up and support Nitel-managed hardware in the field. You’ process orders, maintain and monitor managed hardware health, manage the uptime record, play a part in team growth/development, and handle both planned and unplanned network events. You love collaboration and teamwork as you will work together with the Provisioning, NOC, and Engineering teams at Nitel.
**what you’ll do**
- Review and validate core hardware configurations for customer orders
- Configure, ship and turn-up managed equipment for customer sites
- Actively monitor and maintain existing managed equipment for customer sites
- Identify technical problems and identify suitable solutions
- Process disconnects and return of managed equipment from customer sites
- Order, process and track inventory in department database
- Share technical and work knowledge and experience with Network Analyst ls
- Meet quality, productivity, turnaround time and other expectations
- Contribute to continuous process improvement to ensure high level of customer satisfaction and to reduce disconnects
- Maintain professional and technical up-to-date knowledge of hardware by reading periodicals and attending job-related seminars/courses
- Adhere to policies, procedures and Nitel professional code of conduct
- Perform other duties as assigned to support the continued success of self, team, department and Nitel
**what you’ll bring to succeed**
- Bachelor’s degree in a technical discipline (Network Engineering, Computer Networking or related field)
- Minimum of two (2) years of overall relevant experience, preferred
- Minimum of 1 year of experience with Cisco Routers
- Working knowledge of Cisco Routers, Firewalls and Switches
- Working knowledge of Adtran Router, IAD’s, and IP Phones
- Working knowledge of routing protocols (BGP, OSPF, EIGRP)
- Knowledge of Internet Access Technologies (T1, Ethernet, Ethernet over Copper, DS3) IPv4 and IPv6 Sub-netting and assignments
- Working knowledge of MPLS, VPN, Layer 2/3, and Point-to-Point networks IPSEC/SSL VPN Tunnels Site to Site and Remote Access Tunnels
- CCNA/CCNP certs, a plus
- Strong organization and trouble-shooting skills
- Ability to simplify and explain technical information to others
- Good project management skills
- A go-getting personality who isn’t afraid of going the extra mile
- A [healthy] obsession to detail
- Initiative, resourcefulness, and teamwork
- A-game in husslin’
**what we value**
- Customer Focus
- Empowerment
- Integrity
- Teamwork
- Continuous Improvement
