General Services Coordinator

JLL supports the Whole You, personally and professionally.

**Benefits to eligible employees, include**:

- Life, health and dental insurance for you.
- Online platform with certified courses for your professional development.
- Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among others).
- Assistance program for employee and immediate family members (psychological counseling, legal and financial assistance, nutritional guidance).
- Employee recognition program.
- Participation in BRG (Business Resource Groups): Be part of our BRG, which promotes diversity and inclusion within JLL.

What this job involves
We are currently seeking a dynamic individual for the role of General Services Coordinator to join our team:

- Location: Santa Ana, Costa Rica.
- Work schedule: Monday to Friday, 8:00 am to 5:00 pm.
- Work model: On site
- Contract Type: Indefinite-term

What is your day to day?
Be familiar with the operation and the scope defined in the contracts of the functional departments of Soft services: Security, cleaning, reception, meeting services, mailroom, events and endomarketing, bistro and parking services.
Be familiar with JLL's Hospitality program as well as lead the different programs within the category as One Team.
Assist in the operation within the site to the Facilities Manager in case of absence.
Provide the client with timely and effective responses in relation to situations that may occur.
Identify new opportunities for service improvements.
Analyze and review, according to the needs of the client, the contractual agreement established with the suppliers for the operation of the site.
Control purchases and / or acquisitions of materials, equipment and / or supplies required for the operation of Soft Services departments
its charge.

Desired experience and technical skills
Bachelor’s degree in Hospitality, and related fields
4 years’ experience in hospitality or Corporate Services
Managing soft services in corporate offices.
Knowledge of vendor management for specialized services.
Knowledge in budget management and financial analysis skills.
Microsoft office tools
Data analysis

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.