Spare Parts Rep

hace 2 semanas

San José, Costa Rica Epson America, Inc A tiempo completo

**Long Description**:
**Principal Accountabilities**
- In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to: _
- To coordinate with warehouse for urgent delivery to customers with LFP orders.
- To elaborate billings requested by credit.
- To provide information to customers of number of parts, substitutions and models.
- To give daily tracking orders through SAP to release orders manually held.
- Follow up Backorders to inform the CSA and / or Wholesaler of the date of delivery of the order.
- For the sale of heads LFP, requests the coordinator validate the image of the serial number for approval, in case of rejected inform to the customer.
- Sales of extended warranties: confirms in SAP that the equipment is under warranty, requests credit VoBo, request payment cash when client have no credit.
- Prepares month-end reports of the sale of spare parts

**Minimum Experience Requirements**:

- B - Requires some specialist or admin experience (2- 5 years)**Education**:

- C - Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program).- **Intermediate-Advanced English proficiency required.**

**Job Segment**:Warehouse, Technical Support, ERP, SAP, Manufacturing, Technology, Sales

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