Senior Support Engineer

hace 2 semanas


San José, Costa Rica EX2 Outcoding A tiempo completo

**Become an Outcoder as a Support Engineer**

We are looking for a Support Engineer to join our Informatics Support team and provide support for our Signals Data Factory product. The Signals Data Factory is a product that specializes in taking in many different forms of scientific data, transforming it (using Apache Spark), and making it searchable (using Elasticsearch) and analyzable via a variety of interfaces. Its current use spans from early in the drug-discovery process to analyzing active clinical trial data.

**What you’ll need to be successful**:
Degree in Computer Science or related discipline
5+ years’ experience with Linux OS administration and performance monitoring
3+ years’ experience with Kubernetes
Excellent written and verbal communications skills
Self-learner and solid analytical skills
Strong Customer Service Focus

T**his will be considered a plus**:
MongoDB
Spark
Elastic Search
Ceph
Experience configuring SAML and other authentication mechanisms
AWS or different Cloud SaaS experience
Understanding of the workflows in Scientific Research

**About us**:EX² Outcoding is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.



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