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Digital Cloud Acquisition

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San José, Costa Rica Microsoft A tiempo completo

Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business. In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

Are you insatiably curious? Do you embrace uncertainty, take risks, and learn quickly from your mistakes? Do you collaborate well with others, knowing that better solutions come from working together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more through technology and innovation? Are you ready to join the team that is at the leading edge of Innovation at Microsoft.

The Digital Acquisition team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage digitally to help solve their business problems. We’re powered by the latest innovations in Microsoft Dynamics 365 to engage with customers, collaborate across our global teams, and acquire and retain new business for Microsoft.

As a Digital Cloud Acquisition - Azure Corporate Accounts, you will be working with Corporate customers at the start of their Modern Work journey, helping them redefine how their employees do more with less and developing and winning strategic opportunities that deliver end-to-end Modern Work thought leadership driving significant customer value and enabling transformational customer outcomes. As a Modern Work Acquire Specialist you will build Modern Work digital transformation strategies with customers, collaborating across different groups inside the customer environment to successfully enable customers to drive cloud modernization in their organization. You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Modern Work with internal stakeholders and partners to cross-sell and up-sell.

This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to up to 50% work from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Customer Engagement**
- Closes large, multi-cloud complex deals with multiple decision makers. Executes high levels of pipeline hygiene. Leads pipeline reviews for the team. Prioritizes customers to contact based on gathered intelligence and automated sources. Keeps accurate and complete documentation of customer contacts. Identifies sources of information for customer intelligence. Demonstrates actively driving pipeline progression. Increases multi-cloud cross-selling results. Provides customer insights for impactful business change.
- Regularly achieves and/or exceeds targets for wins and revenue with consistent above average performance in market/solution area. Lands complex multi-cloud deals with high customer focus. Develops and shares methods for contacting customers and follow ups. Demonstrates disciplined approach to managing complete funnel in order to achieve targets.
- Consistently grows average deal size through cross sell, upsell, and strong customer focus. Drives resolution of blockers to help customers make decisions favoring Microsoft products and services. Aligns appropriate partners to drive best solutions for customers. Prepares and share best practices across regions. Drives deeper conversations with customers regarding digital transformation and alignment to Microsoft solutions. Leverages competitive insight in customer engagements. Actively leverages marketing insights to drive holistic