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7172 - Agent Database Administrator 1 122122

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**Agent Database Administrator - Santa Ana, Costa Rica**

Are you ready to use your analytical skills, eye for detail, and business acumen? Looking to unleash your potential in a global business that’s redefining the financial services sector? Join Western Union as an Agent Database Administrator.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better starts and ends with the customer**

Here are some skills, attributes, and qualifications you will have:

- Excellent spoken, written, and listening ability to communicate effectively in English (B2+)
- High analysis skills and detail oriented
- Demonstrated Critical thinking and organizational skills.
- Experienced in MS Office, especially with excel
- Flexible mindset and open to new responsibilities.
- Proactive, independent individual with the discipline to focus on the task at hand.
- Responsive, assertive and customer centric mindset.
- Problem solver.
- Previous experience in data entry roles.
- Job experience in Shared Services environment organizational dynamic.
- Demonstrated leadership skills.
- Power bi Knowledge.
- Prior customer service experience would be considered an advantage.

**Join us, and let’s move money for better**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.