Empleos actuales relacionados con Customer Support Representative - Orotina - 3M

  • Customer Service Representative-english Mandarin

    hace 6 días

    Orotina, Costa Rica KleeGlobal A tiempo completo

    **customer service representative-english mandarin**: **KleeGlobal** - San Ramòn de Alajuela - Alajuela- experiência - 3 años- Otro- indefinido - jornada completa- salario - 1000000 no especificado- publicado - hace 13 horasTransnational Company requires hiring: Customer Service Representative English-Mandarin **Requirements**: Bachelor of Middle...

  • Sales Support Representative

    hace 1 semana

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Summary: The person hired for the position of Sales Support Representative for Redeems team will handle varied internal customer transactions; including inbound calls, customer redeems order entry and servicing customer accounts; communicate with other departments and providers to research and resolve issues, identify and implement...

  • Customer Service Representative

    hace 1 semana

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

  • Customer Service Representative

    hace 2 semanas

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations,...

  • Bilingual HR Support Representative

    hace 1 semana

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: 3M Is Hiring a Bilingual HR Support Representative (Spanish-English) This position specializes in the full life-cycle of an employee: From new hires, promotions, transfers, and payrate changes to separations. The work focuses on answering HR, Payroll, Benefit, Stock and policy questions and resolving issues. Provide answers, solutions,...

  • Trilingual HR Support Representative

    hace 1 semana

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: 3M Is Hiring a Trilingual HR Support Representative (Spanish-English-Portuguese) This position specializes in the full life-cycle of an employee: From new hires, promotions, transfers, and payrate changes to separations. The work focuses on answering HR, Payroll, Benefit, Stock and policy questions and resolving issues. Provide...

  • Customer Service Representative

    hace 5 días

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job summary: The person hired for the position of Customer Service Representative will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving. This person will...

  • Customer Service Representative

    hace 2 días

    Orotina, Costa Rica 3M A tiempo completo

    Job summary: The person hired for the position of Customer Service Representative will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving. This person will need to have a...

  • Sales Development Representative

    hace 1 semana

    Orotina, Costa Rica Autodesk A tiempo completo

    Position Overview The Sales Development Representative qualifies and/or sells direct to customers from inbound calls and/or inbound MQL’s. Interact with clients of all levels, in a variety of industries and across a broad geographical area. Primarily responsible for quickly developing and transacting orders which require minimum sales activities. In cases...

  • Field Tech Senior Representative

    hace 2 semanas

    Orotina, Costa Rica Hashmap A tiempo completo

    We are currently seeking a Field Tech Senior Representative to join our team in Belen, Heredia, Costa Rica. - _IT support technician to troubleshoot and create solutions that leverage technology to meet the end costumer's business needs in a junior role. This service is on-site and may include the following activities: - a. Assembly of equipment (Rollout)...

  • Bilingual Sales Development Representative Usac

    hace 5 días

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: 3M is Hiring a Bilingual Sales Development Representative USAC The Sales Development Representative/ Inside Sales Lead to Revenue Management Representative will establish customer relationships and drive sales growth through lead qualification. The L2RM Rep will act as the liaison between 3M Marketing and Sales teams. The primary goal...

  • Customer Support Supervisor

    hace 1 semana

    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients'...

  • Product Application Customer Experience Rep

    hace 4 días

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Title Product Application Customer Experience Representative Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and...

  • Customer Incentive Plan Support

    hace 6 días

    Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: General Purpose Main Responsibilities 1. Develop expertise on processes and on data governance 2. Responsible for monitoring work queues for new requests 3. Responsible for completing assigned tasks within SLA targets 4. Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or...

  • Technical Solutions Representative

    hace 2 semanas

    Orotina, Costa Rica DXC Technology A tiempo completo

    **_ Responsibilities: _** - Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. - See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...

  • Customer Success Account Manager

    hace 3 días

    Orotina, Costa Rica Microsoft A tiempo completo

    The CSAM role is **a leader on the Microsoft account team**, programmatically aligning the consumption plan to the account plan and leading the delivery execution and support team. The CSAM orchestrates prioritised programs, projects, support and milestones for customer business value realization and consumption. **Responsibilities**:** Customer...

  • Senior Customer Reliability Engineer

    hace 3 días

    Orotina, Costa Rica Sysdig A tiempo completo

    We value diversity and open dialog to spur ideas, working closely together to achieve goals. And we're a great place to work too - we were awarded the **_2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal_**. We are looking for team members who share our commitment to customers and are willing to...

  • Itds Support Agent

    hace 2 semanas

    Orotina, Costa Rica DHL A tiempo completo

    **ITDS Support Agent** At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s...

  • Bilingual HR Services Senior Representative

    hace 4 días

    Orotina, Costa Rica Solventum A tiempo completo

    **Job Description**: HR Help Senior Representative (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health,...

  • Customer Experience Coordinator, Managed Parking

    hace 3 días

    Orotina, Costa Rica JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. This position will work as part of a focused team managing and promoting the employee commute experience and administering the digital elements of the assigned parking program. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide onsite customer support by working in-office 3 or more days per week, with...

Customer Support Representative

hace 2 semanas

Orotina, Costa Rica 3M A tiempo completo

**Job Description**:
Job Title: Customer Support Representative

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role

Primary responsibilities include but are not limited to the following:

- Responds to a variety of inbound inquiries and complaints from both internal business partners and external customers, taking action as appropriate:

- Identifying the need
- Assessing the situation
- Providing inquiry resolution and escalation per established processes
- Triages inquiries to other internal areas for resolution
- Documents customer interactions accurately and completely
- Is able to manage entry level questions on
- Product information and technical specs
- Customer service related inquiries
- Triage calls to appropriate areas with 3M for further assistance
- Shares 3M new products and services with customers to meet their requirements

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- High School Diploma and a minimum of two (2) years of combined experience engaging, servicing or selling to customers, clients, in a tech support, customer service role- B2 English or higher

Additional qualifications that could help you succeed even further in this role include:

- Possess a bachelor’s degree or higher (completed and verified prior to start)- Knowledge of SalesForce CRM- Possesses exceptional customer service competencies- Enjoys helping and interaction with other people in a friendly, courteous manner and gives continuous attention to customer satisfaction- Ability to work in high-volume, rapidly changing environment- Clear and conceptual thinking ability; excellent judgement of discretion- Previous 3M experience/knowledge with in our systems, processes and businesses- Ability to resolve conflicts effectively and take the initiative to resolve issues quickly before they become problems.- Ability to work in a team environment and willing to collaborate and compromise, including team leadership.- Strong Active Listening skills.- Ability to follow through with commitments and show concern for the needs of others.- Excellent oral and written communication, including presentation skills.- PC literate, including Microsoft Office products, 3M Customer Service systems is a plus.- Strong organizational and multitasking skills with the ability to stay focused on prioritized tasks.- Ability to handle work-related stress; handle multiple priorities simultaneously; and meet deadlines

Supporting Your Well-being

3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

3M es un empleador que ofrece las mismas oportunidades. 3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

3M Global Terms of Use and Privacy Statement