UX Designer

Heredia, CR

US - Remote

Costa Rica

United States of America

BORN is currently seeking a proactive and passionate UX Designer to join the Creative team.

In this role you will be responsible for owning the overall user experience of assigned projects from start to finish and supporting the business development team on a variety of high-profile projects and pitches.

**Responsibilities include**:

- Solve clients’ UX challenges, build strong client relationships, and communicate UX deliverables clearly and succinctly
- Plan and execute competitor, market and customer research including ethnographic studies and usability testing
- Design and facilitate client co-creation workshops to understand and inspire our clients’ vision
- Gather and translate customer and business requirements into defined specifications
- Develop and maintain information architecture and prototyping deliverables that push the boundaries of incredible user experience using tools such as Figma, Sketch and InVision
- Design innovative user interfaces that result in improved user experience/productivity
- Assist the business development team and UX Director in client-facing pitches, deck creation, estimations, and proposals
- Have strong interpersonal skills with internal and external stakeholders, including client management
- Clarify and define success metrics for client and business impact

**We’d like you to have**:

- A minimum of 6-8 years experience in web design in a dedicated UX, IA, or IxD role
- A portfolio of web-based UX work demonstrating a strong and strategic UX practice
- Designed and launched e-commerce and marketing sites for B2C and B2B
- Must have a proven record in producing high-caliber UX deliverables and selling the benefits of UX, experience working on large and complex digital projects
- Proven, hands on experience in Figma, Sketch, InVision, and Keynote with ability to create the entire information architecture and high fidelity prototypes
- Ability to create strong, clickable, prototypes for client presentations in a variety of prototyping programs
- Experience leading UX Workshops using design thinking methodologies and co-creation techniques
- Experience working with developers on multiple platforms and in a range of software development methodologies (ie. waterfall, Agile, Lean, Kanban, Iterative, remote teams, etc.)
- A detail-oriented and strategic approach to work, possessing strong time management and interpersonal skills in a fast-paced environment
- Ability to work on and manage multiple projects at the same time

**Brownie Points**:

- Previous experience with the Magento, Salesforce Commerce Cloud (Demandware) and/or SAP Hybris platforms
- Knowledge of creating advanced prototype animation in tools such as Principal, Flinto and Proto.io (or similar)

**When applying**:

- SKIP THE COVER LETTER
- Include a PDF of your resume
- Include a URL to your online portfolio (personal website, Behance, Dribbble, etc.)
- A URL to your LinkedIn profile (if applicable)

If selected for an interview:
Please be prepared to present at least 1-2 strong case studies demonstrating your UX process & solution from initial discovery to launch.

**About Us**:
BORN is an award-winning global digital agency with a core focus on creative, content and commerce. We provide a holistic suite of market-leading services, from large-scale image production to bespoke content experiences and innovative ecommerce solutions. Our evolution over 25 years represents our passion for delivering fully integrated creative work to our global clients.