H&m Retail

Stellenbeschreibung

**Core Responsibilities includes but is not limited to**:
Administration

The COR will ensure the store adheres to the company accounting, payroll, and cash handling policies and procedures to comply with legislation and prevent losses.

Complete all cash handling, accounting, and personnel requirements in a secure, accurate, and timely manner

Pro-actively prevent administration mistakes and cash losses and follow up daily on the status

Complete the required reports and data entry

Communicate with the relevant people in the business (e.g. Accounting, Payroll department, IT, Controlling, Security, and Area/Regional Teams)

Report any mistakes, losses, or improper practices and follow up in the correct manner

Responsible for weekly and monthly orders such, office supplies, PPE, Etc.

Works with timekeeping and scheduling system as part of opening/closing routines and STAR maintenance

Ensure that all technical equipment (tills, scanners, back-office equipment) are in working order and any faults are reported and followed up

Selling

The COR will support the sales in store by encouraging and supporting efficiency through best practice. Keeping up to date with products and sales activities.

Perform all store routines, including the opening and closing of the store, following all Company practices and procedures included but not limited to morning meetings, helicoptering the sales floor, maintaining cash point lines, garment care, and fitting room go backs throughout the day to deliver the Best Customer Experience

Prepare the cash points daily with correct floats, stationary and perform the required cash lifts. Ensuring end of day routines are supported

Help all staff to be knowledgeable in the cashpoint procedures and best practices to provide the best customer service and prevent administration or cash losses

Prevent stock loss by verifying reduction and garment transfer routines to ensure correct bookings

Along with the management team keep a tidy and organized back of house, following safety and security requirements

Ensure the correct key handling procedures are adhered to by all staff and management

Along with Management ensures that the truck is processed and follows up on execution according to guidelines

Training and Information

The COR will work together with the management team to keep the store up to date and well informed of all administrative policies and routines.

Train and educate the staff and management teams on administration procedures

Communicate all accounting and cash handling routines and policies within the store

To adapt to any new policy or procedure changes and communicate to colleagues

Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws always securing the employee and customer safety

Assist the management team with the training and development of our colleagues on the operational side of the business by following up on clear goals and providing timely feedback

Ensure all colleagues training is current and GROW colleague information is up to date

**Additional Accountabilities**:
Assist Store Manager with sales and profit responsibility for your store

Accurate recording of sales figures and hours

**What You’ll Need to Succeed**:
High School graduate or equivalent
Ability to lift in excess of 20 pounds
Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
Ability to climb a ladder and use a step stool
Exceptional customer service and interpersonal skills
Proven organizational and analytical skills, able to take initiative to complete tasks and solve problems
Able to multi-task in a fast-paced environment
Must be able to work in a flexible work schedule including nights and weekends
Basic computer skills such as browser navigation, software interaction, and data entry are needed
Minimal travel required (i.e. Workshops)
San Jose, United States
994 Blossom Hill Road
Art der Tätigkeit
permanent

**Job Status**: Nonexempt, Hourly (Full-Time)

**EEOC Classification**: SLS