Mobility Provisioning Engineer

hace 4 días

Heredia, Costa Rica TransUnion A tiempo completo

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
**What You'll Bring**:

- Extensive knowledge of enterprise mobility expense management tools (Mobility Central, Microsoft Intune, Airwatch)
- Extensive knowledge of enterprise cellular carrier management (AT&T and Verizon) including; managing mobile spend, line and contract optimization, mobile device ordering, and device lifecycle management.
- Experience managing enterprise mobility device management systems including Microsoft Intune, Workspace ONE, Apple Business Manager
- Experience with mobile device troubleshooting and support, specifically Apple iOS
- Maintaining asset inventory and accounting of end user mobile devices
- Manage day to day operations within mobility domain, troubleshooting end user issues with mobile device.
- Expertise in running mobile technologies, including MDM app deployments and Intune
- Ability to identify areas where mobility gaps exist and recommend supportable solutions
- Create and maintain documentation as needed, including knowledge articles, technical documents, and training video
- Knowledge & experience in modern video and audio technologies and processes that support conferencing solution and sound systems.
- Knowledge & experience with sound and video control room technologies that support virtual broadcast and streaming of live events.
- Ability to drive global organizational change within the video/audio conferencing domain and physical conference space within an office space.

**Impact You'll Make**:

- Ability to document, maintain, and improve mobility processes
- Ability to communicate effectively
- Strong multi-taking skills; ability to prioritize tasks in a fast-paced environment
- Relevant Mobility Certifications
- Ability to utilize End User Analytics and Monitoring Software
- Experience with Intune MDM software for Mobility Management and End user device management
- Experience maintaining asset management software and self-service portal for software deployment
- Product knowledge in M365, Poly, Creston, MTR, MS-Teams, Zoom, Blue Jeans and Webex,
- Camera/Video production skillset with experience in control room supporting and managing full end-to-end components.

TransUnion Job Title

Engineer, IT Support

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