Business Intelligence Analyst

hace 3 semanas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

We are seeking a highly motivated and detail-oriented Business Intelligence Analyst to join our growing team at ServiceNow. In this role, you will play a crucial part in transforming raw data into actionable insights that drive informed decision-making across the organization.

The Opportunity:

Our ideal candidate will have proven experience with data analysis using Microsoft Excel, including data manipulation, cleaning, and visualization techniques (PivotTables, charts, etc.). A working knowledge of Power BI, including data import, model creation, and report development, is also required.

Responsibilities include:

  • Assist senior analysts with data collection from various sources.
  • Clean and prepare data for analysis by identifying and correcting inconsistencies, outliers, and missing values in Microsoft Excel.
  • Perform exploratory data analysis to identify trends and patterns.
  • Create clear and concise data visualizations using Power BI dashboards and reports.
  • Communicate data insights effectively to both technical and non-technical audiences through presentations and reports.

Strong attention to detail and accuracy are essential, as well as excellent communication and collaboration skills. The ability to work independently and as part of a team is also required.

Qualifications:

  • Proven experience with data analysis using Microsoft Excel.
  • Working knowledge of Power BI.
  • Strong attention to detail and accuracy.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Bachelor's degree in a data-related field (e.g., statistics, mathematics, computer science) or equivalent experience.
  • Experience with SQL queries for data extraction.
  • Familiarity with other data analysis tools (e.g., Python, R).

In return for your hard work and dedication, we offer a competitive salary of $85,000 - $105,000 per year, depending on location and experience. This estimate includes an additional 10% bonus based on performance. At ServiceNow, we prioritize diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and supported.



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