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Data Analyst Specialist
hace 1 semana
Company Overview
Smith+Nephew is a leading medical technology company that designs and manufactures innovative products to improve patient outcomes. At the heart of our mission is a commitment to creating the greatest good for society.
Job Summary
We are seeking a highly skilled Senior Data Analyst to join our team. As a key member of our Complaints organization, you will be responsible for developing, analyzing, and disseminating global complaint data to support workload management, audits/inspections, performance metrics, and post-market surveillance.
Key Responsibilities
- Build and establish management tools for Global Complaints organization and supporting complaint investigation sites.
- Create, establish, and disseminate performance metrics to track formal quality objectives and internal Global Complaint goals.
- Analyze, interpret, and disseminate complaint data as requested by internal organizations.
- Support internal and external audits/inspections with complaint data needs.
- Support complaint management system software changes and administrative access requests.
Requirements
To be successful in this role, you will need:
- Education: University degree in a related field (e.g., statistics, data science, or business administration).
- Experience: 5+ years of Quality, Compliance, Data, or related experience.
- 3 years of experience with medical device complaint handling, post-market surveillance, or equivalent.
- Good understanding of data science principles and practices.
- Knowledge of PowerBI and Microsoft Office Suite, particularly advanced Excel skills.
- Solid understanding of statistical sampling techniques, analysis, and storage of data.
- Advanced English language proficiency.
Benefits
We offer a comprehensive benefits package, including:
- Extra days off and flexible schedules.
- Voluntary hours and recognition program.
- Stock purchase program and referral bonus.
- Medical insurance, gym membership, health campaigns, and employee assistance program.
- Training program and unlimited learning opportunities.
Our Culture
At Smith+Nephew, we value diversity, equity, and inclusion. We believe in creating a work environment where everyone feels welcome, respected, and empowered to succeed.
