Master Data Governance Specialist

hace 2 semanas


San José, San José, Costa Rica Emerson A tiempo completo
Job Description

As the GDS DM Data Maintenance Administrator, you will play a critical role in ensuring the accuracy and completeness of customer-vendor master data accounts in Emerson's systems. Your responsibilities will include the creation and maintenance of master data, qualification and classification of data, and identification of process improvements.

The ideal candidate will possess strong organizational, document management, and communication skills. They will also have the ability to understand, assess, and handle master data build and update processes. Additionally, they will be skilled in performing create and update customer-vendor master creations from different ERP managed within the Emerson Organizations.

Responsibilities:

  • Ensure and enforce proper usage of GDS and Internal control policies and procedures, customer-vendor master data quality and accuracy.
  • Monitor work queues for new requests, complete work within SLA targets, and issue resolution follow-up with DM Management and business unit partners.
  • Accountable for training completion and process adoption, communicate customer concerns of issues as needed.

Requirements:

  • Solid oral and written communication and interpersonal skills (English & Spanish); Portuguese will be a plus.
  • Maintain excellent key performance indicators and take care of internal operation improvements.
  • Solid ability to prioritize and organize work effectively, adhere to tight and established timing goals.
  • Demonstrated communication skills with a focus on customer service.


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