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hace 3 semanas
We are looking for an experienced Order Management Executive to lead our team in San Jose, Costa Rica. As a key member of our Order Management department, you will be responsible for developing and executing strategies that drive customer satisfaction and operational excellence.
Main Responsibilities:
- Develop and implement strategies for customer service and order management.
- Lead and coach the CSS team, providing proactive mentoring and performance feedback.
- Manage activities of CSS to align with business goals, strategies, and customer satisfaction programs.
Requirements:
- Bachelor's degree or equivalent experience in Logistics, Supply Chain, or related field.
- Minimum 3-5 years in a supervisory role.
- Strong communication, problem-solving, and organization skills.
- English fluency necessary.
