International Payments Associate

hace 6 días


San José, San José, Costa Rica Convera A tiempo completo

Convera Overview

At Convera, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers. As a leading non-bank B2B cross-border payments company, we serve over 30,000 customers worldwide, ranging from small business owners to enterprise treasurers.

Job Description

We are looking for an International Payments Associate to join our Payments Operations team. In this role, you will process incoming and outgoing payments while ensuring compliance with specific guidelines and criteria.

Key Responsibilities

  • Process payments from business clients, ensuring accuracy and adherence to company guidelines.
  • Compile beneficiary templates for customers and review data received from internal and external parties.
  • Monitor internal systems and validate data input to ensure all relevant information is obtained and local routing requirements are met.
  • Evaluate and resolve customer queries satisfactorily within agreed service level agreements.

Requirements

  • Fluency in English (essential).
  • Ability to learn quickly and operate in a high-paced, dynamic environment.
  • Quality orientation and attention to detail.
  • Intermediate knowledge of MS Office and good computer literacy skills.
  • Ability to work individually and as part of a team.

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