Reliability Engineering Team Lead Position

hace 3 días


San José, San José, Costa Rica Wikimedia Foundation A tiempo completo

**Job Overview**

The Wikimedia Foundation is seeking an experienced Senior Manager, Site Reliability Engineering to lead our globally distributed team. As a key member of our engineering organization, you will be responsible for managing one to two teams, recruiting and hiring new members, and helping them onboard.

Main Responsibilities:

  • Manage one to two globally distributed teams within the Site Reliability Engineering organization
  • Recruit, hire, and help onboard new team members
  • Work with team members to set team objectives and individual performance goals
  • Triage incoming workload, maintain focus on priorities, and set realistic expectations
  • Coordinate and communicate with other engineering teams on relevant projects
  • Develop the roadmap of the team in alignment with other teams
  • Help draft, plan, and execute quarterly objectives and annual plans
  • Project manage new and existing initiatives
  • Lead incident response, diagnosis, and follow-up on system alerts and outages

Requirements:

  • Several years of experience managing staff and teams
  • Prior hands-on experience with reliability engineering or software development (within the last 3 years preferred)
  • Effective communication in both spoken and written English
  • Ability to work independently and as part of a globally distributed team
  • Aptitude to streamline processes
  • Willingness to travel for occasional in-person meetings
  • B.S. or M.S. in Computer Science or equivalent in related work experience

We Value:

  • Commitment to the mission of the organization and our values
  • Effective asynchronous communication
  • Solutions-focused approach
  • Self-motivation and ability to navigate ambiguity
  • Ability to disagree respectfully and work towards a solution

About Us:

The Wikimedia Foundation is a nonprofit organization that operates Wikipedia and other free knowledge projects. Our vision is a world where everyone can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge and that everyone should have access to it freely.

We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing content, support volunteer communities and partners, and advocate for policies that enable Wikimedia and free knowledge to thrive.



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