Anti Money Laundering Compliance Associate

hace 6 días


San José, San José, Costa Rica Western Union A tiempo completo

**Role Overview**

We are seeking a skilled and detail-oriented individual to join our Know Your Customer (KYC) team as an Associate, Anti Money Laundering Compliance.

This role is responsible for providing technical support to customers, agents, and services associates in Western Union.

The ideal candidate will have excellent analytical skills, be able to learn computer systems quickly, and possess advanced verbal, written, and listening skills.

**Key Responsibilities**

- Provide technical support on Anti Money Laundering (AML) compliance programs

- Join the KYC team, which is responsible for giving the highest level of customer support

- Perform outbound calls and receive incoming calls from customers

- Take 90% of duties receiving calls from customers

**Requirements**

- Ability to commit to 4-6 weeks of training required

- Previous customer service and/or compliance experience is a plus

- High School degree required

- Proficiency in English language, French is a plus

**Technical Skills**

- Ability to learn computer systems quickly

**Soft Skills**

- Advanced Verbal, written and listening skills

- Analytical, reactive, attention to detail and multi-tasking

**Schedule**

- Any schedule from 6:00am-10:00pm (Between those hours) Mon-Sun schedules

- Availability to work on weekends

- Hybrid model 3 days at the office and 2 days WFH (Depending on companies needs it may change)

- 15 GB de internet



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