Desktop Support Engineer

Cognizant seeks a skilled Desktop Support Engineer - System Administration to join our team. This full-time position offers an estimated salary of $85,000 per year.

We are looking for a dedicated professional with 2-4 years of experience in desktop support to provide technical assistance and ensure the smooth operation of desktop systems.

• Provide timely and effective technical support for desktop systems.
• Troubleshoot hardware and software issues, identifying and implementing solutions.
• Maintain and update desktop systems to ensure they are secure and up-to-date.
• Collaborate with team members to develop best practices for desktop support.
• Monitor system performance and recommend improvements.
• Assist in deploying and configuring new desktop systems.
• Ensure compliance with company policies and procedures related to desktop support.
• Document technical issues and solutions for future reference.
• Provide training and support to end-users on desktop systems and software.
• Participate in team meetings and contribute to process improvement.

• Strong understanding of desktop support principles and practices.
• Demonstrated proficiency in troubleshooting hardware and software issues.
• Excellent communication and customer service skills.
• Able to work independently and as part of a team.
• Experience with remote desktop support tools and technologies.
• Strong organizational and time management skills.

The ideal candidate will possess a strong understanding of desktop support principles and practices, along with excellent communication and customer service skills. If you are a motivated and detail-oriented individual who is passionate about providing top-notch technical support, we encourage you to apply.