Wintel Infrastructure Support Engineer
hace 18 horas
We are looking for a highly skilled Wintel Infrastructure Support Engineer to join our team at Citi. The successful candidate will have a strong background in Wintel infrastructure and be able to provide expert-level support to our global organization.
Key Responsibilities:
- Support and maintain Wintel servers and hardware
- Troubleshoot complex technical issues with Wintel operating systems
- Perform routine maintenance on supported servers to ensure optimal performance
- Collaborate with cross-functional teams to coordinate VTM rollouts across multiple Wintel server environments
- Assess and approve production changes for Wintel Infrastructure server environments to ensure seamless execution
- Develop and implement capacity planning strategies to optimize Wintel Infrastructure server performance
- Oversee the deployment of new servers across multiple Wintel Infrastructure environments, ensuring they meet corporate standards and compliance requirements
- Conduct thorough quality assurance checks on new servers to guarantee consistency and reliability
- Implement strategic upgrades for Wintel Servers hardware, OS, and Applications to stay ahead of industry trends
- Leverage knowledge of data center moves, consolidation, and virtualization efforts to drive business efficiency
- Supervise and oversee risk and control tasks to ensure organizational compliance
- Provide expert-level remote support to in-country teams for regional environments
Requirements:
- Minimum 5 years of experience in IT, specifically in large-scale distributed data center environments
- Proven expertise in MS Windows Servers and Active Directory, with experience in global organizations hosting domains in multiple AD Forests
- Proficiency in scripting languages like Powershell, with ability to apply this skill in daily work and automate tasks across multiple security layers
- Familiarity with Microsoft SCCM Management framework and its implementation in global organizations
- Experience with specialized backup solutions like Quest would be advantageous
- Deep understanding of OS troubleshooting techniques, including crash dump and memory analysis
- TCP/IP networking, LAN, WAN, and firewall services support experience
- Experience with job scheduling software would be beneficial
- Strong communication and interpersonal skills, with fluency in English
- Bachelor's degree or equivalent work experience required
- ITIL Foundation or higher certification, or Prince2 certification would be advantageous
- Experience with monitoring solutions like Microsoft SCOM would be beneficial
- Understanding of Switzerland's laws and regulations regarding access to PII data and possible limitations in support models
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