Business Analyst Ii
hace 2 días
Experian is a global leader in information services, empowering consumers and businesses to make informed decisions. Our company culture values diversity, inclusion, and employee well-being.
Job DescriptionWe are seeking a skilled Business Analyst II to join our team in the Healthcare Revenue Cycle department. As a key member of our team, you will play a vital role in establishing and maintaining relationships with production control, development, customer support, and implementation teams.
Responsibilities include:
- Building strong relationships with internal stakeholders to resolve connectivity issues.
- Establishing external partnerships with payers and trading partners to understand their needs and requirements.
- Effective communication with clients on issue resolution activities and alternatives.
- Triage of reported issues from various sources, working collaboratively with the team to promptly respond with known status.
- Collaborative work with teams to identify issues, conduct research, develop plans for resolution, and engage internal and external staff as needed.
- Technical judgments based on understanding of business processes and client needs.
- Analysis of historical error rates by payer to predict possible future issues.
- Proactive identification of potential issues, improvements, or cost savings using available data.
- Supporting sales and customer support inquiries on connectivity-related questions and monitoring areas for improvement.
Requirements:
- Bachelor's degree in Business, Computer Science, or related field preferred.
- 3 years of experience in business analysis, data analytics, production control, or production monitoring preferred.
- Experience in healthcare revenue cycle management software and technology preferred.
- Equivalent combination of education and experience may be considered.
We offer a competitive benefits package, including medical, life, and dental insurance, flexible work arrangements, and opportunities for professional growth and development.
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