Customer Service Process Lead

Lead Customer Service PositionNitel is seeking a talented Customer Service Lead to lead our customer service team. As a Customer Service Lead, you will be responsible for delivering excellent customer experiences while meeting Service Level Agreements (SLAs).Key ResponsibilitiesYou will manage all aspects of the service delivery process for customers with...

About the Role:The Customer Service Team Lead at Amzn Support Srvcs Costa Rica will be responsible for managing a team of customer-obsessed associates and specialists. This role requires a relentless drive to improve processes and motivate teams to achieve exceptional performance.Key Responsibilities:Lead and develop a high-performing team, responsible for...

At Bill Gosling Outsourcing, we are committed to fostering a dynamic work environment that encourages personal and professional growth. Our goal is to attract individuals who share our passion for delivering exceptional customer service.We are seeking an experienced Customer Service Team Lead to join our team. As a Team Lead, you will be responsible for...

About the Role">The Commercial Operations Process and Controls team at Moody's Investors Service is seeking a highly skilled professional to drive process improvements and lead projects that enhance the overall experience for end clients/issuers.Key Responsibilities">Process Improvement: Identify customer pain points, perform root cause analysis, and...

Job OverviewCma-Cgm is seeking an experienced Customer Service Supervisor to lead our account management team. The ideal candidate will have a strong background in shipping and supply chain, with excellent customer service skills and the ability to multitask.

**Duties and Responsibilities**To Lead and guide the Customer Service CR team to ensure outstanding customer support.Communicates company goals, safety practices, and deadlines to the team.Motivates team members and assesses performance.Provides help to management and keeps management updated on team performance.Communicates concerns and policies among...

Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team at Emerson. This role is responsible for leading and guiding the Customer Service CR team to deliver outstanding customer support.Duties and ResponsibilitiesTo lead and guide the Customer Service CR team to ensure exceptional customer support.Communicate company goals,...

Job DescriptionWe are seeking a Customer Service Director to lead our customer service team, ensuring exceptional customer experience. As a key leader, you will be responsible for managing a team of support engineers and developing strategies to improve customer satisfaction.Key Responsibilities:Lead the customer service team to deliver exceptional customer...

Company Overview: At Bill Gosling Outsourcing, we are committed to the career development of our people. We believe in a team environment where everyone has the opportunity to grow and succeed.Job Description: As a Team Lead, you will be responsible for leading and motivating a team to achieve optimum performance levels. You will provide clear direction,...

**Job Overview**We are seeking a highly motivated and customer-focused individual to join our Application Engineering Division as a Customer Service Representative. This role will provide support to our After Market Parts Team, ensuring seamless interactions with customers and resolving their inquiries in a timely manner.**Key Responsibilities:**Process...

The RoleWe are seeking a highly effective International Customer Service Representative to join our team. As the back-office lead contact for problem resolution and day-to-day logistics processes, you will be responsible for adhering to internal and external customer specific SOP's and daily workflow management provided by various product groups.

**Team Lead Customer Support**- All work is in English exclusively.**Fluent English **is a requirement.- Fully remote workWe are looking for a person who starts a systematization of the current remote Customer Support team from scratch.Starting with the assessment, strategic development plan, virtual office adjustments, settings in the call center software,...

About the RoleWe are looking for a skilled Customer Service Manager to lead our team of support engineers. The successful candidate will have 3-5 years of experience in technical support, software support, IT operations, and/or infrastructure support, with 1-2 years of experience managing teams.The ideal candidate will have a higher-level education in a...

About the Role:We are seeking an experienced Global CRM Specialist to join our team in Perú. The successful candidate will have a strong background in customer service, technical support, or a related field and excellent communication skills.Main Responsibilities:- Provide technical CRM support to internal and external clients.- Assist with process review...

About the RoleWe are looking for a Customer Support Services Lead who can help us achieve our goal of providing excellent customer service. The ideal candidate will have experience in managing teams, analyzing data, and improving processes.Key ResponsibilitiesHire, train, coach, and lead Resolution Center representatives as they provide support for...

Job Overview">Emerson is seeking a highly motivated and experienced Team Lead to join our Customer Care team. The successful candidate will be responsible for leading a team of customer service representatives, providing guidance and support, and promoting teamwork and cooperation.">Key Responsibilities">The Team Lead will provide day-to-day supervision and...

Job SummaryWe are seeking an experienced and results-driven Regional Customer Service Director to lead our Customer Care team. As a key member of our global operations, you will be responsible for ensuring exceptional customer experiences and driving business growth through strategic planning and execution.Main ResponsibilitiesDevelop and execute plans to...

Job SummaryWe're seeking a highly skilled and experienced Remote Customer Service Manager to lead our customer care team. As a key member of our organization, you'll be responsible for driving the team's daily performance, providing guidance to team members, and ensuring excellent customer satisfaction.Key ResponsibilitiesAs a Remote Customer Service...

About UsArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products.We are passionate about empowering high performance and enabling our employees, partners and customers to realize their full potential.The RoleThis is a permanent,...

We're seeking a highly skilled Technical Support Advisory to join our Customer Experience and Success (CEnS) organization. As a key member of our team, you'll be responsible for providing technical and SME coaching to Delivery Partner Engineers, partnering with cross-functional groups to address readiness gaps, and managing complex cases to ensure timely...