Anti Money Laundering Compliance Specialist

hace 7 días


San José, San José, Costa Rica Western Union A tiempo completo

About Us:

At Western Union, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories.

Job Responsibilities:

  1. Work closely with customers, agents, and services associates to provide technical support and assistance.
  2. Handle customer inquiries and complaints related to identification processes.
  3. Maintain a high level of technical/business knowledge to provide accurate support and guidance.

Requirements:

  • High school degree is required.
  • 1 year of CS experience is required.
  • Fluent in the English language is mandatory.
  • A strong attention to detail, as well as a sense of initiative and proactivity.
  • Outstanding verbal, written, and listening skills.
  • The ability to work successfully in a self-motivated team environment.
  • A passion for customer service.

Benefits and Perks:

  • Asociación Solidarista
  • Paid time off including extended maternity leave
  • In-house company doctor services
  • Continuing Education
  • Transportation services options
  • Parking spaces
  • Hybrid model work
  • Flexible Working Schedules if applicable
  • Referral Program award
  • Employee Resource Groups (ERG) and committees to volunteer with
  • Carpooling Program
  • Price Smart membership
  • Pan American Medical and Life insurance
  • Cafeteria Subsidy


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