SAP Subject Matter Expert

hace 1 mes


San José, San José, Costa Rica Pfizer A tiempo completo

Job Summary

We are seeking a highly skilled SAP Subject Matter Expert to join our team at Pfizer. As a key member of our organization, you will be responsible for providing expert-level support and guidance on SAP-related matters.

Key Responsibilities

  1. Support the resolution of product or process issues related to SAP and supply chain management.
  2. Collaborate with ERP Solutions teams to analyze and define solutions, draft change requests, and follow up on development, testing, and implementation.
  3. Inform ES Supply Chain teams of the impact of ERP changes and implementations.
  4. Identify, develop, and present business cases for strategic supply chain projects and programs.
  5. Provide hands-on support for setting up master data in SAP ECC and APO to enable complex supply chains.
  6. Assist in the development and implementation of standard ES global supply chain practices across the ES network.
  7. Provide indirect oversight to ES supply chain managers and specialists to ensure harmonized practices are in place.
  8. Support initiatives to improve ERP knowledge in the ES Supply Chain community.
  9. Manage master-data set ups and controls to ensure consistent and reliable system performance.
  10. Execute training for Supply Chain Systems used in External Supply.
  11. Collaborate with ERP Solutions and ERP Deployment Teams to manage ES SAP Deployments and subsequent Go-Live.
  12. Co-define Business Intelligence - BOBJ reports and Tableau reports with Supply Chain teams.
  13. Lead key Supply Chain projects for External Supply and ensure governance process for stakeholders.

Requirements

  • Bachelor's degree in Operations Management, Engineering, and/or Supply Chain required; advanced degree preferred.
  • 5+ years of experience in SAP ECC/SAP APO, Supply Chain/Materials Management, Operations Management, or Commercial Operations in the pharmaceutical industry.
  • Broad understanding of the supply chain environment.
  • Strong demonstrated project management experience required.
  • Supply chain or project management certifications preferred (CPIM, CSCP, PMP, etc).
  • Ability to work in a complex matrix organization with strong teamwork orientation.
  • Ability to work effectively in an environment of competing priorities, ambiguity, and deadlines.
  • Proven experience in providing innovative solutions to complex projects while managing colleagues across multiple time zones/geographies/cultures.
  • Basic understanding of SAP ECC Supply Chain processes, transactions, and master data.
  • Demonstrated consultative, influencing, analytical, strategic thinking/planning, and problem-solving skills.
  • Strong communication skills and presentation, business analysis, PC, and project management skills.
  • Ability to interact, build effective relationships, and influence others.
  • Demonstrated understanding of the pharmaceutical industry and major strategic productivity challenges facing the industry.
  • Travel requirements (international/domestic) ~10%

Preferred Qualifications

  • Understanding of Virtual Site environment, Pfizer supply chain, financial, and physical legal entity structures and transactional processing.
  • Experience and strong skillset with Advanced Planning Systems, SAP functionality and processes, Business Intelligence systems, and master data management.
  • SAP ECC, SAP APO, Kinaxis Rapid Response, and/or SAP SNC/SCC Experience preferred.
  • Proven analytical skills, including technical skills with Business Intelligence platforms (e.g., SAP BI/BOBJ, Tableau) preferred.


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