Product Operations Business Intelligence Specialist

hace 3 días


San José, San José, Costa Rica Equifax A tiempo completo
Company Overview

Equifax is a leading global data, analytics, and technology company that helps organizations power their possible. We are committed to achieving our true potential, charting new paths, developing new skills, collaborating with bright minds, and making a meaningful impact.

The NPI team plays a crucial role in Equifax's success, responsible for designing, managing, reporting, and making decisions about the importance of new product innovations. Our Meraki development platform consists of a Global Web Application, integrations with various sources, and visualizations in Tableau and Data Studio.

Job Description

This role requires an individual who can build a deep understanding of the business to identify and address issues, navigate complex data, and work with multiple systems. Key responsibilities include:

  • Meeting with users to determine requirements and priorities
  • Translating business requirements into technical specifications
  • Creating reports, scorecards, and dashboard mockups and templates from business requirements
  • Developing, testing, implementing, and maintaining reports, scorecards, dashboards, and data visualizations using Business Intelligence (BI) skills
  • Maintaining report, scorecard, and dashboard code quality, organization, and automation
  • Building internal customer relationships and supporting the establishment and communication of the continuous improvement philosophy and product culture
  • Working proactively with others to develop and implement actions that improve the capability of people and processes within the organizations
  • Leading the deployment and enhancement of enterprise tools to support business processes and best practices
  • Configuring and customizing enterprise tools, such as Aha, Jira, etc.
  • Developing and maintaining configuration policies and procedures
  • Providing training and support to end users through resources like lunch n' learns, job aids, user guides, etc.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in computer science, systems engineering, or any other technology area
  • Minimum 3 years experience in business analysis, planning, and stakeholder management
  • Minimum 3 years experience using Product & Technology planning tools, such as Aha, Jira, Smartsheet, etc.
  • 1+ Years of experience developing Dashboards using PowerBI, Tableau, Data Studio
  • 1+Years of experience with SQL queries, views, joins, optimization, etc
  • Proficient in English oral and written (B2+ level)
Benefits

We offer a comprehensive compensation and healthcare package, including on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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