Strategic Operations Manager for Risk Assessment

hace 5 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Company Overview

Moody's, a global integrated risk assessment firm, empowers organizations to make better decisions.

About the Role

We are seeking a skilled Sr. Operations Analyst to join our Regulatory Support and Controls (RSC) team in MIS Ratings Operations and Controls.

Job Description

The RSC team is responsible for implementing, executing, supporting, and controlling processes and enabling technology that support the end-to-end credit rating process and regulatory-mandated processes.

You will develop knowledge of the end-to-end rating and other processes supported by the RSC team along with global Regulatory Policies and Procedures.

Key Responsibilities:

  • Develop deep Subject Matter Expertise on electronic document management systems, internal archival and record retention processes, and controls.
  • Support improvements, testing, and major changes associated with document retention platforms and systems.
  • Work directly with rating analysts to support filing and questions associated with record retention and requirements.
  • Retrieve, review, and prioritize rating process documents to meet time-sensitive requests from control teams.
  • Partner with the RTS team in Costa Rica and work closely with the extended team based in New York and India to achieve key deliverables.
  • Continuously seek opportunities to streamline and standardize business processes and improve operational controls and efficiencies targeted at document management activities.
  • Facilitate senior management reporting requirements regarding key activities within the team.
  • Provide leadership and mentorship to local Regulatory Support and Controls team in coordination with global collaborators and process leaders.
  • Coordinate with local and regional leadership.

Required Skills and Qualifications

To be successful in this role, you will need:

  • An undergraduate BA/BS degree in business, finance/economics, management, archival studies, or similar field; MBA a plus.
  • 5+ years of operational business process management and/or business analysis experience with strong analytical and problem-solving skills.
  • Experience working with technology systems and partnering with technology teams to resolve system issues and drive improvements.
  • Experience working with global extended teams and global key collaborators.
  • Strong written and verbal communication skills to clearly articulate problems/issues and work towards solutions.
  • Experience crafting presentations and presenting to various levels of management.
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly.
  • Strong leadership skills and an ability to set direction, ensuring working groups meet project deliverables.
  • A self-starter and phenomenal teammate with ability to meet tight deadlines and lead multiple, ambitious priorities.
  • Outstanding communication skills with the ability to reach across organization to successfully resolve requests/inquiries.

Benefits

We offer a competitive compensation package and comprehensive benefits program that includes:

Equal employment opportunities are available to all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.



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