Global Service Supply Chain Strategist

hace 5 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

At Hewlett Packard, we are seeking a Global Service Supply Chain Strategist to lead our print lifecycle management organization. As a key contributor to our Global Service Supply Chain (SSC) team, you will play a crucial role in managing the lifecycle of our print products.

About Our Team

The SSC manages over 95,000 support materials for HP print products, ships more than 9 million materials, and processes 650,000 whole unit repair events globally per year.

Main Responsibilities
  • Lead as global service supply chain new product introduction owner;
  • Influence new product design for serviceability;
  • Gather from business partners and communicate across SSC stakeholders with need to know; product roadmaps, timelines, strategies, and service customer experience expectations;

You will define product service bill of materials content and material strategies that balance stakeholder inputs, diverse business strategies, SSC operational and system capabilities, worldwide consumer laws, customer orderability, safety, quality, and cost. You will assure quality translation of strategies and governance into system master data values that enable supply chain functions and customer ordering.

Your responsibilities will also include defining and managing NPI project plan deliverables & timelines for worldwide service supply chain operations functions and systems readiness, managing a variety of product portfolios, collaborating & driving innovative worldwide strategies & actions necessary to ensure that the material supply chain portion of the end-to-end services delivery solution is timely and capable of providing industry leading customer experience with balanced cost & inventory performance.

**Key Qualifications**

  • First level university degree or equivalent experience;
  • Typically, 6-10 years of experience in a supply chain related function;
  • Mastery of written and verbal communication in English, and executive level presentations skills;
  • Project management training and proven skills;
  • Experience with data collection and analysis to influence decisions;
  • Proficient in Microsoft Office products: Excel, PowerPoint, and MS Project;

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