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Account Resolution Specialist
hace 2 semanas
About the Role:
As a Senior Collections Analyst at Equifax, you will lead the way in resolving complex account issues, leveraging your analytical skills and expertise in collections to drive business results.
Key Tasks:
- Analyze account data to identify trends and areas for improvement
- Work closely with internal teams to create tailored solutions for disputed accounts
- Communicate effectively with customers to resolve issues efficiently
- Provide accurate and timely reporting to stakeholders
- Continuously monitor and evaluate processes to optimize performance
Skills and Qualifications:
- Strong analytical skills and attention to detail
- Effective communication and problem-solving abilities
- Experience working with Microsoft Excel and other software tools
- Proficiency in English (B2/C1 level)
Growth Opportunities:
At Equifax, we recognize the importance of ongoing development and encourage our employees to continually expand their skill set and advance within the company.
