Automation Expert for Distributed Systems

hace 1 día


San José, San José, Costa Rica Splunk A tiempo completo

Splunk is committed to creating a safer and more resilient digital world. Our unified security and observability platform empowers leading enterprises to safeguard their digital systems and ensure reliability. As a best place to work, we differentiate ourselves through our people's passion, creativity, and dedication. When you join Splunk, we invite you to bring your authentic self, your expertise, problem-solving skills, and talent. We value your joy, passion, and unique qualities that make you exceptional.

**Job Overview:**

We are seeking an experienced Observability Engineer with a strong passion for automation to help develop scalable tools for our distributed systems. Your key responsibilities will include expanding and supporting the infrastructure platform services provided by Splunk, as well as collaborating with other teams to enhance efficiency and optimize our infrastructure. If you thrive in a dynamic environment where technology, innovation, and teamwork come together, we encourage you to apply.

**Key Impact Areas:**

Expand system reliability by identifying areas for improvement and developing automation using scripting languages such as Python or Golang.

Contribute to defining a comprehensive SLA-supported matrix to improve MTTD/MTTR for customer services.

Participate in on-call rotations to respond to high-priority incidents, aiming for minimal downtime (minimal MTTR).

Document and maintain up-to-date system procedures, configurations, resolution guides, and standard processes as reference material for the team.

**Essential Qualifications:**

Demonstrated expertise in DevOps/SRE-focused environments.

Fundamental understanding of a scripting language (Golang, Python).

Validated experience managing AWS or other Public Cloud platforms.

Practical knowledge of various Operating Systems, including Linux (Ubuntu/RHEL) and Windows.

Proficiency using Configuration Management tools like Ansible/Chef/Puppet.

Familiarity with CI/CD pipeline tool experience (e.g., Jenkins, GitLab, GitHub).

Understanding of networking concepts and Internet protocols.

Able to communicate technical concepts clearly to customers and upper management.

A strong desire to automate and solve issues with code.

**Desirable Qualifications:**

Understanding of the pillars of Observability and OpenTelemetry (OTel).

Experience with F5 Network Load Balancing.

Familiarity with cloud-native serverless architectures and container orchestration.

**Splunk: A Culture of Belonging**

We prioritize diversity, equity, inclusion, and belonging to foster an environment where employees can thrive and contribute their best selves. We consider qualified applicants without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or medical condition.



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