Data Insights Manager
hace 5 días
Job Summary
We are seeking a highly skilled Data Insights Manager to join our team. The successful candidate will be responsible for creating reports, dashboards, and analytical insights on sales pipeline and performance.
Main Responsibilities
- Work with sales teams to generate custom CRM reports and dashboards for weekly sales manager meetings and quarterly business reviews
- Integrate and/or multi-practice deal validation and tracking
- Support pipeline readiness and manage tracking of special groups of opportunities
- Sales performance reporting and analytics including full funnel analytics, marketing analytics, win/loss by segment and vertical, historical analytics, and strategic planning support
- Participate in the implementation of a CPQ solution including configuration of pricing models, cost models, product catalogs, and other databases to support TTEC Digital products and services
Requirements and Qualifications
- Strong proficiency with CRM systems, data visualization/BI tools
- 2 years of experience in sales operations, CRM, and reporting
- Strong knowledge of MS PowerPoint and MS Excel
- Able to work well within a cross-functional team and ever-changing environment
- Feels comfortable communicating with different functions and colleagues based in a global, multi-site, and multi-cultural environment
About TTEC
TTEC is a leading global customer experience technology and services company focused on designing, implementing, and delivering transformative customer experience for many of the world's most iconic and disruptive brands.
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