Program Management Specialist
hace 1 mes
About Amazon Support Services Costa Rica Srl
Amazon Support Services Costa Rica Srl is one of the most innovative and fastest-growing businesses at Amazon. This role sits within Devices Brand Studio, the internal creative partner for Amazon Devices & Services teams.
Salary: $75,000 - $90,000 per year
The ideal candidate will have a strong background in program management with experience driving process improvement and working with creative and marketing teams to deliver design, strategy, and digital marketing assets.
Job Description:
We are seeking a Program Management Specialist to oversee the production process until the final delivery. The successful candidate will determine priority for each request and request the resources needed to drive projects to successful completion.
Key Responsibilities:
- Intake business requests from partner teams and oversee the production process until the final delivery.
- Determine priority for each request and request the resources needed to drive projects to successful completion.
- Serve as the primary point of contact for all ongoing projects.
- Work closely with design leads, art directors, designers, marketing partners and resource managers to proactively clarify requirements and use cases.
- Anticipate bottlenecks, provide escalation management, make tradeoffs when needed, and balance business needs versus technical constraints.
- Work across teams to create strong relationships with stakeholders and leadership teams.
- Communicate project status with design team and stakeholders regularly.
- Put repeatable and scalable processes in place that help the team plan and manage multiple launches happening at the same time.
About the Team:
Devices Brand Studio is the internal creative partner for Amazon Devices & Services teams. We work across the complete portfolio of devices and services, including Echo, Fire TV, Alexa, E-Reader, Smart Home, and other emerging product lines.
Requirements:
- 1+ years of experience driving process improvement.
- Experience working specifically with creative and marketing teams to deliver design, strategy, and digital marketing assets.
- Experience owning and delivering program strategy end-to-end.
Benefits:
This role offers a competitive salary and a range of benefits, including health insurance, retirement savings plan, and opportunities for professional growth and development.
Location: Heredia, Costa Rica
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