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Spa and Wellness Coordinator

hace 2 semanas


San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

About Us

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At Marriott International, Inc, we're driven by a passion for innovation and excellence. Our team of dedicated professionals is committed to delivering exceptional customer experiences that exceed our guests' expectations.

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Your Role

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As a Hospitality Service Manager at our Costa Rica location, you will play a key role in ensuring the smooth operation of our hospitality operations. You will be responsible for scheduling appointments, managing reservations, and providing exceptional customer service to our guests.

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Key Responsibilities

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  • Manage the daily operations of our hospitality department, ensuring seamless delivery of customer experiences.\
  • Train and develop our staff to ensure they have the skills and knowledge required to deliver exceptional customer service.\
  • Monitor and analyze customer feedback, making adjustments to our operations as needed to improve customer satisfaction.\
  • Develop and implement marketing strategies to promote our hospitality services.\
  • Collaborate with other departments to ensure consistency and alignment across our operations.\
  • Foster a positive and inclusive work environment, recognizing and rewarding outstanding performance and contributions.\
  • Stay up-to-date on industry trends and best practices, applying this knowledge to continually improve our operations.\
  • Perform other reasonable job duties as requested by Supervisors.\
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About Marriott International, Inc

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We are proud to be part of a global community of like-minded professionals who share our commitment to excellence and innovation. Join us and become part of a dynamic team that is shaping the future of hospitality.