International Operations Management Director

hace 5 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Summary:

We are seeking an experienced Operations Manager to lead our EMEA & APAC ERC Corporate Support Operations team. The successful candidate will be responsible for driving continuous innovation and creating a working environment that attracts and retains top talent.

Key Responsibilities:

  • Manage a team of frontline associates (HR Specialists) and an international manager of frontline associates
  • Ensure delivery of required staffing levels
  • Create a team culture that promotes a growth mindset throughout all levels of the organization
  • Develop, implement, and improve upon employee engagement activities and rewards and recognition programs

Requirements:

The ideal candidate will have:

  • 5+ years as manager of managers, directly leading large-scale customer-facing operations
  • 5+ years HR experience
  • Lean Six Sigma certification or verifiable training, or equivalent
  • Strong leadership skills
  • Ability to communicate vision and drive execution

About Amzn Support Srvcs Costa Rica:

Amzn Support Srvcs Costa Rica is a dynamic and growing organization that values innovation, collaboration, and customer satisfaction. We offer a range of opportunities for career growth and development, and are committed to providing a supportive and inclusive work environment.



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