Quality Control Analyst Lead

hace 18 horas


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

We are looking for a highly skilled and motivated individual to join our team as a Quality Control Analyst Lead.

The successful candidate will be responsible for leading the quality control efforts of the company, ensuring that all processes meet the highest standards of quality. The position involves auditing the accuracy of performed processes, conducting QA Disputes/Rebuttals process, performing QA Calibration Sessions, conducting QA Coaching Sessions, and communicating quantitative and qualitative findings from QA results.

Key requirements for this role include strong stakeholder management skills, attention to detail, strong analytical and problem-solving skills, excellent verbal and written communication skills, creative and innovative thinking, strong time management skills, ability to work independently, and teamwork and collaboration skills.

The ideal candidate should have a degree in a related field, such as Human Resources, Business Administration, Quality, Engineering or related field, and at least 2 years of experience in a QA Analyst role. Additionally, intermediate knowledge of QA practices, theories, tools and detection/prevention techniques, process mapping and process analysis expertise, and intermediate to advanced Excel and processes mapping tools are required.

This role also offers the opportunity to gain preferred technical knowledge, such as Lean Six Sigma experience, FMEA, PDCA, TQM, QMS, Statistical Process Control knowledge, Change management methodologies, Knowledge of human resources processes, Project Management, and Experience on Case Management Systems (i.e. ServiceNow).



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