Cybersecurity Services Professional
hace 3 días
About Us
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Our platform provides full transparency into everything happening across the network at machine speed.
As a trusted advisor, you will work closely with customers to understand their security needs and provide tailored solutions to meet those needs. You will be responsible for deploying SentinelOne solutions in complex enterprise environments, ensuring alignment with technical requirements and business objectives.
Key Responsibilities
- Implement and advise on all SentinelOne products and technologies for our customers
- Collaborate with customers to develop customized architecture and define success criteria
- Act as a trusted advisor, guiding customers on security best practices and platform management
- Represent and advocate for customer needs across departments
- Consistently strive to enhance methodologies and deliverables to ensure an unparalleled customer experience
Requirements
- A customer-first mindset and passion for building strong relationships and managing expectations
- 3-5 years of experience in field services roles such as professional services, pre-sales, or technical account management
- Comprehensive understanding of security technologies, architectures, and operations, with a track record of advising customers on best practices
- Familiarity with threat management, incident response, and SOC operations
- Proficiency in Windows, MacOS, and Linux operating systems
- Solid knowledge of network principles (TCP/IP, LAN/WAN, firewalls, proxy servers, etc.)
- Experience with SQL databases (including queries and basic programming)
- Ability to multitask and prioritize tasks dynamically
- Must be bilingual in English and Spanish
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