Financial Services Consultant

hace 6 días


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Moody's Analytics empowers professionals worldwide to navigate the complexities of capital markets with confidence.
The company offers unparalleled expertise and experience in credit analysis, economic research, and financial risk management.
In this role, you will be part of a team that supports clients in leveraging Moody's Analytics PFaroe risk management and valuation technology effectively.
This is an opportunity to develop your career in Financial Services by contributing to the success of world-class software.
You will gain a comprehensive understanding of the pensions landscape by ensuring our products, financial models, and technology are utilized optimally to add value to clients' businesses.

Responsibilities:
  • Deliver timely results to clients through adherence to established processes.
  • Identify areas for improvement in existing procedures and collaborate with relevant teams to implement changes.
  • Cultivate effective working relationships with colleagues within Client Service and partner teams such as Environments, Product, etc.
  • Promote client feedback on product features and functionality to Product Managers.
  • Develop high-quality content for our client Knowledge Base.
  • Manage and escalate requests while maintaining ownership of the client interaction and delivery solution.
Requirements:
  • Bachelor's degree required in a numerate or computing discipline.
  • Able to follow established processes while identifying opportunities for improvement.
  • Experience coping with time-sensitive deadlines and working as part of a small team to meet daily targets.
  • Supporting or working with technology is a plus.
  • Knowledge of SQL Server is a plus.
  • Strong customer service skills, eagerness to excel, and willingness to learn.
  • Strong analytical skills and persistence in problem-solving.
  • Attention to detail and ability to learn quickly.
  • Excellent verbal, written, and organizational skills.
  • Demonstrated creativity, flexibility, enthusiasm, and willingness to learn.


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