Global IT Systems Engineer Lead

hace 3 días


San Francisco, Heredia, Costa Rica Boston Consulting Group A tiempo completo
Job Description

You will provide Level 3 technical support for enterprise AI tools, collaborating with internal teams and vendors to ensure smooth operations and rapid problem resolution. Your responsibilities include driving the adoption of productivity tools within the organization by identifying and implementing enhancements that increase efficiency and user satisfaction.

Key tasks involve handling the configuration and integration of SaaS products, ensuring secure and effective deployment across the organization. Additionally, you will administer and support hands-on changes to our globally deployed CT productivity tools portfolio, focusing on SaaS products with AI-powered capabilities. You will also administer and configure SaaS integrations for secure rollout and operations.

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