Strategic Business Intelligence Specialist

hace 1 día


San José, San José, Costa Rica World Vision International A tiempo completo

With over 70 years of experience, our focus is on supporting the most vulnerable children to overcome poverty and experience fullness of life. We provide aid to children from all backgrounds, even in the most challenging places, inspired by our Christian faith.

Come collaborate with our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories

Key Responsibilities:

  • Design and maintenance of performance dashboards, reports, metrics analysis and key indicators.
  • Offers technical support to Procure2Pay Process Owners and ProVision performance metric.
  • Lead Six Sigma improvement projects and collaborate on global SS initiatives' implementation.

BUSINESS INTELLIGENCE:

  • Design & maintain performance dashboards and scorecards in PowerBI, Excel, and other BI tools/systems.
  • Create databases and queries for KPI results and analysis.
  • Develop and design performance indicators and tracking.
  • Design & maintain performance visual management tools.
  • Extensive use of SharePoint and its capabilities.
  • Basic statistical data analysis.
  • Design and Implement Process Automation Solution with use of Microsoft PowerApps and Microsoft Power Flow.

BUSINESS ACUMEN:

  • SME for assigned business processes.
  • Direct support for process director to deliver performance management by using dashboards, KPIs, performance measurements, statistical analysis and improvement projects.
  • Support process mapping initiatives and needs.
  • Broad understanding of end-to-end processes.
  • General understanding of global WV operations.

CONTINUOUS IMPROVEMENT:

  • Research and analyze quality standards for Six Sigma improvement projects.
  • Collaborate on global improvement initiatives.
  • Implement best practices.
  • Lead small and medium impact projects to automate processes.

Salary: Estimated annual salary range: $80,000 - $110,000, depending on location and experience.
Required Skills:

  • Bachelors' degree in Industrial Engineering, Systems Engineering or other similar field.
  • Experience developing & supporting business intelligence tools and systems required.
  • Experience implementing processes and systems, especially BI and RPA.
  • 3-4 years of working experience in similar influential positions.

Preferred Skills:

  • Data Modelling and Analytics
  • Metric/KPI development
  • Process Automation
  • Advanced Excel
  • SQL DML
  • Microsoft Power Suite (Power BI, PowerApps and PowerFlow)
  • UI Design
  • SharePoint
  • English
  • Lean Six Sigma certification
  • Customer Service
  • Shared Services
  • Reporting and Presentation


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